Migrating from Sandbox environment

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  • Updated 3 years ago
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I have passed the review and have an issue: what is login and password for Production environment for application? I have main login and password, but when I try to use them, I get error:  "The requested feature is not available".

I use Python RingCentral library
My code

sdk = SDK(settings.RC_APP_KEY, settings.RC_APP_SECRET, settings.RC_APP_SERVER_URL)
platform = sdk.platform() platform.login(settings.RC_APP_USERNAME, settings.RC_APP_USER_EXT, settings.RC_APP_PASSWORD) data = { "to": [{"phoneNumber": phone}], "from": {"phoneNumber": settings.SMS_FROM_PHONE}, "text": message, }
res = platform.post(url=settings.SMS_URL, body=data)

And it works in Sndbox environment. What is the account credentials for Production environment? 
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Igor Kotenko

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Posted 3 years ago

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Benjamin Dean, Alum

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This would depend upon the user-type your integration depends upon, and those user credentials.

Have you updated your API Base URL to point to production? https://platform.ringcentral.com 
Have you updated your Environment Variables to include a Production User's Account? You can login to https://service.ringcentral.com to access your production configurations for RingCentral (just like you can login to https://service.devtest.ringcentral.com to access your sandbox configurations).