MaintenanceMode

  • 1
  • Problem
  • Updated 1 year ago
I am trying to send a fax from my program it was working perfectly, then a few days ago I got this error:

{  "errorCode" : "MaintenanceMode",
  "message" : "Service is overloaded, please retry later",
  "errors" : [ {
    "errorCode" : "CMN-211",
    "message" : "Service is overloaded, please retry later"
  } ]
}

I have no clue what or why this is being caused.  Any help would be greatly appreciated.
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Thomas Kuenzler

  • 20 Points

Posted 1 year ago

  • 1
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Tyler Long, Official Rep

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I have never seen this error before but it's quite obvious that it's a server side issue. I have reported this issue to our engineers and they will investigate and update you later.
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Anton Nikitin, Official Rep

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It can happen from time to time, usually the error goes away if you retry your request within several seconds. Such response goes with 503 HTTP status code and "Retry-After" header which instructs you in what time (in seconds) you should retry your request. You can read more about error handling here: https://developer.ringcentral.com/api-docs/latest/index.html#!#HttpStatusCodes.html