Issue with using Alexa as Personal RingCentral Messaging Assistant

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  • Updated 11 months ago
I have followed the post by Phong Vu for Turning Alexa into Your Personal Messaging Assistant.  When I invoke the skill Alexa says "Unfortunately, your account does not support SMS message."

I have confirmed that my sandbox account has a couple of test voicemails, but no luck.  A couple of times Alexa, said "You have no unread message.".

What am I missing?
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Hack

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Posted 11 months ago

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Phong Vu, Devangelist

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Hi Hack,

1. Did you add SMS permission to your RingCentral app?
2. Can you post the part how you call the message-store endpoint to get SMS or VoiceMail messages?

+ Phong
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Hack

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I did add the SMS permission to my RingCentral app. 

When you're asking about the call to the message-store endpoint, are you looking for my code in the index.js file or from the configuration tab in the Alexa Developer Console?

Do I need to modify anything in the index.js file?
(Edited)