Is there any way to check sent fax Log.

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  • Updated 2 years ago
Is there any way to check Fax Log other than quering the Message id that we get in the response.

Any notification for fax failure?

I have a Production account.
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e-Emphasys EET

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Posted 2 years ago

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Tyler Long, Official Rep

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Check the message notification: https://developer.ringcentral.com/api-docs/latest/index.html#!#RefGetMessageEvent

Let me know whether it works for you.
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e-Emphasys EET

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Hi Tyler,

I have used this method to retrieve the status of the Fax sent.

I just needed a log 


like this one which comes on the main site.
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Benjamin Dean, Alum

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You can fetch this data using the Message API resource: https://developers.ringcentral.com/api-docs/latest/index.html#!#RefGetMessageList
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e-Emphasys EET

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Got It. Thanks.

Just one question. If the fax gets rejected or due to some failure in RingCentral is there any mail triggering setup present in Ring Central? 
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Benjamin Dean

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Mail triggering...? Do you mean email notifications of fax sending (success|failure)?
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e-Emphasys EET

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yes in case of any failure
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Benjamin Dean

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You should be able to configure this in the RingCentral Online Account Portal: https://service[.devtest].ringcentral.com (optional ".devtest" is for your sandbox account as a developer).
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e-Emphasys EET

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Can we change the FAX notification Email for Success and Failure of Fax through API on RUNTIME from the code?
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Tyler Long, Official Rep

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I am not aware of such an API endpoint which allows you to change fax notification email on runtime.

Please send an email to devsupport@ringcentral.com to confirm it.
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e-Emphasys EET

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thanks Tyler. :)
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e-Emphasys EET

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HI,

any update on this?