Is it possible to deflect a call through the API?

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  • Updated 5 months ago
Using ringcentral-js SDK. Is it possible to deflect a call to another extension?
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Dan Goodson

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Posted 5 months ago

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Tyler Long, Official Rep

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I am afraid not, you cannot make a call (except ring out) and receive calls using the ringcentral-js. So deflect a call is also impossible.

However there is the web phone sdk: https://github.com/ringcentral/ringcentral-web-phone  A web browser is needed if you want to use it, not sure if it's a deal-breaker.