integrate IVR with self hosted Web API

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  • Question
  • Updated 7 months ago
  • (Edited)
We are looking to customize an IVR and then, based on options selected, having RingCentral make a Web API call to an API we build and host that will return data to be voiced back to the caller.  This is similar to a banking IVR system to retrieve a balance.  I am not seeing anything like this in the developer guide.  Is this something that is possible?
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adam hager

  • 70 Points

Posted 1 year ago

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dle1969

  • 60 Points
We are also looking to do this.  Can anyone post some links to appropriate documentation?
Thanks!