integrate IVR with self hosted Web API

  • 2
  • Question
  • Updated 1 year ago
  • (Edited)
We are looking to customize an IVR and then, based on options selected, having RingCentral make a Web API call to an API we build and host that will return data to be voiced back to the caller.  This is similar to a banking IVR system to retrieve a balance.  I am not seeing anything like this in the developer guide.  Is this something that is possible?
Photo of adam hager

adam hager

  • 80 Points 75 badge 2x thumb

Posted 2 years ago

  • 2
Photo of dle1969


  • 60 Points
We are also looking to do this.  Can anyone post some links to appropriate documentation?