Increase file attachment size limit

  • 1
  • Question
  • Updated 11 months ago
  • Answered
  • (Edited)
I have a premium account and we have integrated your API with our software we need to increase the 20MB limit to 50MB limit on fax as we have to send bulk faxes on a daily basis.
Photo of Saurabh Jain

Saurabh Jain

  • 50 Points
  • frustrated

Posted 11 months ago

  • 1
Photo of John Wang

John Wang, Official Rep

  • 5,476 Points 5k badge 2x thumb
This particular request is a general feature (vs. a developer-specific feature) and is being tracked on our general Community at the link below. A number of people asking for this enhancement already so please provide your feedback / vote on this feature there.

The 20 MB limit is mentioned in some of our KB articles:

Photo of Phong Vu

Phong Vu, Devangelist

  • 2,776 Points 2k badge 2x thumb
Hi Saurabh,

Unfortunately, the max fax attachment size is not configurable. The max size is 20MB for all plans.

+ Phong