In order to call this API endpoint, user needs to have [EditMessages] permission

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  • Updated 1 month ago
It's throwing following error when trying to edit inbound message received. I'm trying to change read status. It's working fine for outbound message
"errorCode" : "CMN-408",
"message" : "In order to call this API endpoint, user needs to have [EditMessages] permission.",

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Nibu Eapen

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Posted 1 month ago

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Tyler Long, Official Rep

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Is the inbound message sent to "you" (the authorized user)? If not, you may not have the permission to edit it.

Please also login https://service.ringcentral.com/ to confirm user permissions are configured properly.