In order to call this API endpoint, application needs to have [Glip] permission

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  • Updated 10 months ago
I am trying to create a basic chatbot in Glip using the BotKit. Whenever i send any message to my bot, i am getting the following error.
"In order to call this API endpoint, application needs to have [Glip] permission". Can anyone tell me what i need to do to authorize my chatbot app with Glip permissions?

Thanks in advance,
Bhargava
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Bhargava Deshpande

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Posted 2 years ago

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Tyler Long, Official Rep

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Login developer.ringcentral.com, find your app, in the settings tab, add "Glip" to the "Permissions Needed" section.



Please reply if you have difficulties.
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AK, Official Rep

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Hi Bhargava,

Could you please provide the name of your application on RingCentral and we would add the permission.
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AK, Official Rep

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We have added the 'Glip' permission to both the applications under your account. Kindly confirm if you are able to authorize the chatbot app with the 'Glip' permissions. 
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Bhargava Deshpande

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Hi AK,

Awesome! I am able to see the Glip permissions added to my apps.

However I am not able to add the Glip permissions to newer apps on my own. Can you please provide me the privileges to authorize my apps with Glip permissions?

Regards,
Bhargava
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Tyler Long, Official Rep

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I've talked to project managers. We are planning to open the Glip APIs in the coming release and let user self service the permission. Please stay tuned.
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AK, Official Rep

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Meanwhile, just provide us the app name and we could add the permission for you. 

Alternatively, you could also send an email to devsupport@ringcentral.com
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Bhagyashree More

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Hi Tyler & Ak

I am also getting same issue I added permission for meeting, callrecording,etc. From that glip, webhook,SMS are active other are inactive. Can you please guide me? My app name is my-Bot
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AK, Official Rep

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Bhagyashree,

It looks like you have not made API calls to exercise all the permissions on your app. See screenshot below, per which you have only made API calls to exercise the below permissions:
  • Glip
  • Webhook Subscriptions
  • SMS
  • Read Messages
  • Read Presence



If this is blocking your App from Graduation, you can remove all the Unused permissions from your application.