How to update Caller-Id (Using API & Nuget pkg)

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  • Question
  • Updated 7 months ago
  • (Edited)
I am currently writing a utility to get the current caller-id settings for all of our extensions (1900+) and then someone will be doing some magic work in excel, and then reuploading the changes to a certain number of rows.  Anyway I am just trying to update a single record at this point and here is what I have:
    CallerIdMainClass cidMC = new CallerIdMainClass();

List<ByFeature> byf = new List<ByFeature>(); cidMC.byFeature = new List<ByFeature>(); if (ext.alternate != "") {     ByFeature feat = new ByFeature();     feat.feature = "Alternate";     CallerId cid = new CallerId();     cid.type = "PhoneNumber";     PhoneInfo pi = new PhoneInfo();     pi.id = ext.alternateId;     pi.phoneNumber = ext.alternate;     pi.uri = ext.alternateUri;     cid.phoneInfo = pi;     feat.callerId = cid;     cidMC.byFeature.Add(feat); } cidMC.uri = "https://platform.devtest.ringcentral.com/restapi/v1.0/account/237848004/extension/237848004/caller-id";   var request = JsonConvert.SerializeObject(cidMC, Formatting.Indented); var response = await rcClient.Extension(dr["extensionId"].ToString()).CallerId().Put(request);

request becomes this:

    {  "uri":     "https://platform.devtest.ringcentral.com/restapi/v1.0/account/237848004/extension/237848004/caller-i...;,
      "byFeature": [
        {
          "feature": "Alternate",
          "callerId": {
            "type": "PhoneNumber",
            "phoneInfo": {
              "id": "322761004",
              "uri": "https://platform.devtest.ringcentral.com/restapi/v1.0/account/237848004/phone-number/322761004";,
              "phoneNumber": "+13128589611"
            }
          }
        }
      ]
    }


However I am getting a 400 Bad Request back.  What am I doing wrong?
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Corey Tenney

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  • confused

Posted 7 months ago

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Phong Vu, Devangelist

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Hi Corey,

Looking at your provided request, I found some mistake in the request itself.

"phoneInfo": {
              "id": "322761004",
              "uri": "https://platform.devtest.ringcentral.com/restapi/v1.0/account/237848004/phone-number/322761004";,
              "phoneNumber": "+13128589611"
            }
Read the API reference at update a caller ID. The phoneInfo in the update (PUT) request is an object which includes only the id parameter. The uri and the phoneNumber is not valid there.

Can you modify and give a try again.

+ Phong
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Tyler Long, Official Rep

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cidMC.uri = "https://platform.devtest.ringcentral.com/restapi/v1.0/account/237848004/extension/237848004/caller-i...;

You don't have to specify the uri in request body. 

I checked the API reference: https://developer.ringcentral.com/api-docs/latest/index.html#!#RefUpdateCallerId it does say uri is a property in the request body. But the sample below doesn't have this property at all. And lots of other API calls also don't have it.
(Edited)
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Corey Tenney

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Tyler thanks for your assistance.  I changed all this today and still receive an error.  Here is the json I am sending:

    {
       "byFeature": [
        {
          "feature": "Alternate",
          "callerId": {
            "type": "PhoneNumber",
            "phoneInfo": {
              "id": "322761004"
            }
          }
        }
      ]
    }

(Edited)
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Tyler Long, Official Rep

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Catch the exception and print the detailed error message: https://github.com/ringcentral/ringcentral-csharp-client#exception-handling
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Corey Tenney

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{
  "errorCode" : "InvalidParameter",
  "message" : "Parameter [] value is invalid",
  "errors" : [ {
    "errorCode" : "CMN-101",
    "message" : "Parameter [] value is invalid",
    "parameterName" : ""
  } ],
  "parameterName" : ""
}

So what parameter am I missing?
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Tyler Long, Official Rep

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Frankly speaking I don't know because the error message doesn' tell which parameter is wrong.

I check the API reference page and I found the following snippet:

{
    		"feature": "Alternate",
    		"callerId": {
      		"phoneInfo": { "id": "1155244004" }
    		} 
   },


It's different from yours. Could you please remove  "type": "PhoneNumber", and try again?

If it still doesn't work, please send an email to devsupport@ringcentral.com and engineers there will take a look.
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Corey Tenney

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That didnt work either.  I put in a support email.