How to send SMS from direction number or company number (Not main company number)

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Justin Nguyen

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Posted 3 months ago

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Tyler Long, Official Rep

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I don't quite understand your question. But as far as I can tell, the sms is sent on behalf of the current logged-in user. You can specify the user's direct number as the "from" parameter and it should work.

Let me know if you have further questions.
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Justin Nguyen

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I have a list of company numbers, they don't contain extension but when I send messages from RingCentral phone application then I can select one of them to make the output. How to authorize and send sms from this numbers.
(Edited)
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Tyler Long, Official Rep

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Numbers are assigned to extensions. You can check numbers of extension by /restapi/v1.0/account/{accountId}/extension/{extensionId}/phone-number


So you just authorize as that extension. And send sms from its assigned numbers.
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Tyler Long, Official Rep

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You can get a list of extensions by /restapi/v1.0/account/{accountId}/extension

Then check their numbers by /restapi/v1.0/account/{accountId}/extension/{extensionId}/phone-number.

Most likely you will find which extension owns the phone numbers.

Please reply if it doesn't work for you.
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Justin Nguyen

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Thanks you very much, I have sent successfully !
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Will Jensen

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Is it possible to use any of the company numbers as the caller id for any of the extensions? Essentially having a many-to-many relationship between extensions and company numbers? I have a requirement to choose an extensions from number on an SMS text based on the recipient (basically making it look like the message is coming from a local area code).

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Paco Vu

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Hi Will,

You question is different from the original question in this thread. So next time please post a new question instead.

Now, back to your question.

Yes, all the caller ids (phone numbers) specified for the main company number (normally a 101 extension with admin role) can be used as the caller id for any other extensions under the same account.
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Will Jensen

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Apologies. I will create a new thread as I have additional questions.