How to integrate a 3rd party integration?

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  • Updated 3 weeks ago
Is it possible to integrate another database into RingCentral so when a call comes in the information is pulled from the external database and a link within RingCentral is available to view the profile in the other database? Can this be done by external developers?
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Oliver Mott

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Posted 3 weeks ago

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Tyler Long, Official Rep

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There is API from RingCentral for you to know the incoming call phone number. So that you can lookup the user profile in your external database.