How to get fax delivered time

  • 1
  • Question
  • Updated 5 months ago
  • (Edited)
We are using RingCentral for sending our fax. We want to show fax delivered time in our UI. We can get fax status using URL "/restapi/v1.0/account/{accountId}/extension/{extensionId}/message-store/{messageId}". Can any one help me on this?
Photo of selvanayagam

selvanayagam

  • 70 Points

Posted 5 months ago

  • 1
Photo of John Wang

John Wang, Official Rep

  • 5,278 Points 5k badge 2x thumb
The message-store entry has a "lastModifiedTime" which will be adjusted when the sending status changes, e.g. "Queued" to "Sent". However, this will be updated when the read status changes as well.

The best way to find fax delivery time is to query the "call-log" endpoint for "type" = "Fax". More information is available on this endpoint here:

https://developer.ringcentral.com/api-docs/latest/index.html#!#RefGetUserCallLog