How do I add Users / Extensions to the sandbox environment ( service web portal ) while we are developing apps in Sandbox Environment?
For additional users, you can add up to 4 Users / Extensions to your Sandbox Online account
Adding Users / Extensions on Sandbox
You can add a New User with a phone if you need to buy one, or without a phone,if you already have the phone.
To add a virtual extension (no phone numbers) select add users without phones:
It will default to unassigned extensions.
To Edit User / Extension's Info
Step 1: In the Admin Portal, select Phones System > Users
Step 2: Select the Extension
Step 3: Select User Info
Adding Phone Numbers to Extensions newly created
Now that you have the Users / Extensions, you can assign Phone Numbers to these extensions ( as they are Virtual ). RingCentral provides two kinds of numbers to assign to extensions:
- Digital Lines
- Direct Number
Adding a Direct Number (KB 3135)
Adding a Digital Line (KB 3136)
Our problem is we can't seem to be able to add direct numbers. Each time we try, we get stuck at the number selection step. No matter which city and state we choose, there are never any numbers available.