How long the the messages will be stored in ringcentral?

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  • Updated 3 months ago
How long the messages will stored at RingCentral.

Inboud SMS
Fax
Voice..etc
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Nibu Eapen

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Posted 3 months ago

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Nibu Eapen

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Thanks Anton.

Do you know same for the Sandbox account numbers. It seems like inbound SMS disappears after few hours. doent's seems even if it's retaining for 24 hour.
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As you can see in the article there is also a size limit for text messages: "5,000 messages per folder, per User
(Inbox, Outbox, Sent, Deleted)". Cleanup job runs daily.