How do I get a call with recording to test my download recording API?

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  • Updated 2 weeks ago
I tried calling main company and dialled 101 extension number which is assigned to me, I've also saved my mobile number in ringcentral, call is not getting forwarded to the number.
I'm using Linux so there is no supported soft phone for my computer.
I tried installing ringcentral phone android app and it is not letting me login with my devtest account.
I also tried installing ringcentral for google chrome extension, it is trying to launch ringcentral desktop app using "rcmobile://call?number=%2B16508635266" which is not available for linux, in "My Ringcentral Phone" calling mode it says "Cannot connect due to internal error" and I don't see any errors in console.
How do I get a call with a recording in call log?
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Chakradar Raju

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Posted 2 weeks ago

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Tyler Long, Official Rep

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You can try RingCentral for Chrome extension which should work on Linux.
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Tyler Long, Official Rep

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I found this https://devcommunity.ringcentral.com/ringcentraldev/topics/adding-call-logs-to-sandbox

But I don't think it can resolve your issue since you only have Linux laptop.
(Edited)
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Tyler Long, Official Rep

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There is one more thing you can try: https://ringcentral.github.io/ringcentral-embeddable/#

Pay attention to "Click here to set this widget's appKey, appSecret and AppServer in local. Enable and save." on that page.

You can set everything to sandbox env and start using it.
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Chakradar Raju

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It says "Insufficient privilege. Please contact your account representative for an upgrade." after i sign in.
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Embbnux Ji, Employee

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Hi, Chakradar The error shows your login account doesn't have Digital Line (Phone). If you are using sandbox, you can add a free phone to your account in here https://service.devtest.ringcentral.com/
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Chakradar Raju

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I've added a phone for my user: (323) 329-6563
Sorry, I didn't know I had to call this added number, I was trying to call main company number (954) 743-5828
Now I got a call with recording.

Thanks