How do I create a Direct Ring Out using RingCentral Phone API?
We have a .Net application that interacts with RC Phone via API. I am able to make a call (Ring Out), but then both caller and callee get a call. How do I make a direct call using an API where only the receiver gets a call and the caller gets a new open call on the softphone?
With that said... any dial out on my application uses the Ring Out api. Initiating the call from my app will "ring out" to the user's phone first. This requires my user to answer first. When Ring Central registers they picked the phone up, the ring cental backend will complete the call to what ever number was punched in.
Hope my experience sheads some insight and value.
Your app can also automate an external soft phone by opening rcmobile://call?number=1650xxxxxx
So that external soft phone make the direct call for you.
Thanks Tyler, I have automated an external soft phone by opening rcmobile://call?number=1650xxxxxx and it appears to be working well. It is also the simplest solution.
Since we are doing this from a webpage, the form needs: 'method=post'
here is the code:
$("#rcCallButtonForm").attr("action", "rcmobile://call?number=%22" + extension + "%22");