If we want to write the app once and use it for multiple customers, does each customer have to register for a developer account and get a unique app key and app secret or can we use the same ones generated for our app under our developer account? there should be different fax number for each customer that is what we want.
so do i need create separate application for each customer to have separate fax number for them or anything else i need to do ?
It depends on "client" type. A) a client who uses your services and also has a RingCentral account. Or B) a client who uses your services and DO NOT have a RingCentral account.
A) You must make your app a "public" type app and let your client login with their own credentials (RC account's username and password). In this case, your client uses their own extension phone number as their fax number.B) You can make your app a "private" app type, and under your RingCentral account, add as many users as you need for your clients (think your client is your employee). For each client, you will give the username (extension phone number) and password so they can login and use your fax service.
I want to implement Ringout call functionality in my website using PHP SDK. I just followed the PHP – SDK : https://github.com/ringcentral/ringcentral-php
Oauth Demo ( for getting accessTokens ) : https://github.com/ringcentral/ringcentral-demos-oauth/tree/master/php
RingCentral Desktop for Mac ?Windows : https://www.ringcentral.com/office/features/desktop-apps/overview.html
I got the access token using SDK. However, when I tried to set the data using following code, I got error on client.php. I am stuck in the issue.
Here is the error log:
[23-Nov-2017 17:46:05 Asia/Kolkata] PHP Fatal error: Uncaught exception 'Exception' with message 'Response has unsuccessful status' in /../../public_html/rccall/vendor/ringcentral/ringcentral-php/src/Http/Client.php:43
#0 /../../public_html/rccall/vendor/ringcentral/ringcentral-php/src/Platform/Platform.php(276): RingCentral\SDK\Http\Client->send(Object(GuzzleHttp\Psr7\Request))
#1 /../../public_html/rccall/vendor/ringcentral/ringcentral-php/src/Platform/Platform.php(291): RingCentral\SDK\Platform\Platform->sendRequest(Object(GuzzleHttp\Psr7\Request), Array)
#2 /../../public_html/rccall/index.php(110): RingCentral\SDK\Platform\Platform->get('/account/~/exte...')
Next exception 'RingCentral\SDK\Http\ApiException' with message 'Method Not Allowed' in /../../public_html/rccall/vendor/ringcentral/ringcentral-php/src/Http/Client.php:54
#0 /../../public_html/rccall/vendor/ringcentral/ringcentral-php/src/Platform/Platform.php(276): RingCentral\SDK\Http\Client->send(Object(GuzzleHttp\P in /../../public_html/rccall/vendor/ringcentral/ringcentral-php/src/Http/Client.php on line 54
Kindly help me out the issue and assist me how can I use RC to make call using Ringout.
Thanks in advance,
- If you are getting the accessTokens using the OAuth Demo, then need not explicitly set the auth data. The demo application is doing this based on the accessTokens you store in the $_SESSION variable:
$platform->auth()->setData((array)json_decode($_SESSION['sessionAccessToken']));you can see this in the demo application. Click here . Once the accessTokens are set you can use the $platform object to make the ringout API call as below :
$apiResponse = $platform->post('/account/~/extension/~/ringout', array( 'from' => array('phoneNumber' => 'enter the from PhoneNumber'), 'to' => array('phoneNumber' => 'enter the to phoneNumber');
$json = $apiResponse response->json();
- However, from the error logs, you have provided (see highlighted) it looks like you are making a GET request to the RingOut endpoint.
Could you please provide the complete API request?