Graduation Requirements currently broken/not working?

  • 1
  • Problem
  • Updated 2 years ago
The entire day the "Graduation Requirements" section for my application shows N/A on all fields and the error message "Error occurs. Please refresh to retrieve the data".

It appears to be accessing https://developer.ringcentral.com/api/applications/-XrJ-azURN2W2DDbQbAW8g~I8UW7f9WSKa8gVPw-WnUVA/jou... and then that is returning a JSON object:

{"status":{"status":"INTERNAL_ERROR","message":"Internal Server Error"},"eventId":"564d71ab-9eff-4fe3-86a0-ddce19ceffce"}

So it looks like something is not working right on your end. Can you please investigate/fix and get back to me?
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Nicholas Head

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Posted 2 years ago

  • 1
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AK, Official Rep

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Hi Nicholas,

This is an internal issue. We are aware of this issue and we are looking to resolve it at the earliest. 
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John Wang, Official Rep

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Thanks for reporting this. This was resolved a few days ago. Please try again and let us know if you are still encountering any issues.
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Kraig Qin

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Hi, may i have a question about graduation requirement, my Platform Type is server only no UI, and there need edit massage,  faxes, internal message, read account, read message. so usually how long can get graduation? Because my developer team time is really rush. thanks very much!
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Benjamin Dean

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Hello Kraig,

You have two other threads related to your needs to get an app into production quickly already, please refrain from adding unrelated issues in comments. Instead, please add your comments onto your issue-specific threads in the community.