Glip User credentials

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  • Updated 3 months ago
Hi,

I'm developing application to listen to Glip's posts events.
To use the Glip's API, I need to pass the Authorization of the user as header to the endpoind that I want to use.
I've used the Authorization code flow, using the JS SDK, and it returs the access token for RingCentral user.
The RingCentral's login page is requesting for RingCentral credentials, but if the User does not have RingCentral account? he only has a Glip account. How can I get the access token of the user and use the Glip's API?

If the user only has a Glip credentials, cannot use the application?

How can I add the URL of my setup page of the application in Integrations section in the Glip app?

Thanks,

Mahmoud
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Mahmoud Mahajna

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Posted 4 months ago

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John Wang, Official Rep

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Today, the Glip API only works if the user has a RingCentral account since the API uses RingCentral's OAuth service. We are working on opening this to Glip users without RingCentral accounts. We'll post an update when we have more information on when this will be available.
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Mahmoud Mahajna

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Will that work for push notifications as well? Can I subscribe to post events for Glip's account?

Could I add my application to Glip's integrations(in the app))?

Thanks.
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Tyler Long, Official Rep

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To your last two questions, currently they are not supported yet.  So I am afraid that the answers are "no". 

As John said, in the future, Glip user without RC account can use the api, so by then the answer to your first question will be "yes". 

For Glip integrations that you can see in the app. All of the them are developed by internal teams. I don't think it's open to external developers.
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Mahmoud Mahajna

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If I have only a Glip account(without RingCentral account), Can I attach that Glip's account to new RingCentral account?
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Tyler Long, Official Rep

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Mahmoud, I am afraid the answer is no. There is no way to attach a Glip account to a RingCentral account.

But once you get a RingCentral account, you can login Glip with you RingCentral account. In short: RingCentral account could be Glip account, but not vice versa.
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Mahmoud Mahajna

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Ok, Thanks.