I'm an insurance agent. I love the concept of the RingCentral Features that have been created but I would like to suggest ways to make them even better. As an insurance agent - most of my time is spent documenting conversation flows. I'd love to see RC develop added features in the programming that would allow a person to forward a received Voice Mail Message, an SMS Text Message - and even SMS Text Message Conversation Chain, and also a received Fax Message to an email address - or even multiple email addresses. This is a feature that would make my world rock and bring tremendous added value.
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