Fax HTML with Images. Any examples? Images stripped when faxed.

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  • Updated 8 months ago
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I'm submitted HTML to Fax with img.  img is stripped.  Any ideas?  Content-type?
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Neil Bouvier

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Posted 1 year ago

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Tyler Long, Official Rep

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Is the image on you local hard disk? If so, upload it to somewhere that the RingCentral server can access. You can delete the image after fax is sent.
(Edited)
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Neil Bouvier

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It is in AWS S3.  
Upload to RingCentral Server?  This could be dozens, perhaps a hundred + images per hour.  

How would I upload it?
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Tyler Long, Official Rep

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AWS S3 is fine. Are the images public or private? Could you post a sample here if it's public?
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John Wang, Official Rep

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Can you be more specific about how you are including the image in the HTML?

Faxing an HTML file with an `img` tag `src` attribute containing a URL should work. What kind of filetype are you referencing and is the URL accessible to an outside service? Can you provide an example URL?

Here's an example HTML file that worked for me:

<!DOCTYPE html>
<html>
  <body>
    <img src="https://cdn-images-1.medium.com/max/735/1*KEiF2KBM-bYfZ2gKLcDEeQ@2x.png"; />
  </body>
</html>
(Edited)
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Neil Bouvier

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S3 is private. How do I provide public access to RingCentral?  
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Phong Vu, Devangelist

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Neil Bouvier

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Shouldn't this work?  It's stripped from the Fax.
<img src="data:image/gif;base64,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">
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Neil Bouvier

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If anyone can give me an example of an faxable, inline base64 image I would be very grateful.  
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John Wang, Official Rep

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RingCentral fax HTML support currently only supports image links. Inline images via Data URIs in the image tag or via the CSS background-url property are not supported yet. We're discussing supporting this.

To workaround this issue now, you can use external links or convert the HTML to a PDF before sending it to our API.
(Edited)