Fax Cover Info

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  • Updated 2 years ago
If the contact is not in the database, the cover letter does not show "To," "Company Name," etc.  It would be a nice feature to be able to quickly customize this information.  As it stands, the cover looks unprofessional without this data.  
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Darren Godfrey

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Posted 2 years ago

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John Wang, Official Rep

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You can set the cover sheet "To" value per API request by setting the "to.name" attribute in the fax metadata.

Here is a modification of the Developer Guide fax request setting the cover sheet "To" value to "Acme Corp".

Dev Guide: https://developer.ringcentral.com/api-docs/latest/index.html#!#RefCreateFaxMessage

Content-Type: application/json

{"to":[{"phoneNumber":"18005630003", "name":"Acme Corp"}],


If this is not set, the cover sheet "To" value will default to concatenating the address book contact's "firstName" and "lastName" attributes for the address book contact where the "businessFax" value matches the request's "to.phoneNumber" value.