I want to know whether RingCentral has plans or is aware if a way to encrypt messages that travel to/from external mobile devices. This would be very helpful in health care and other fields where maintaining confidentiality is important.
How would you imagine reading / decrypting the encrypted contents on a mobile device?
Generally, there are two approaches if the native mobile device cannot handle message encryption / decryption:
Using a dedicated app to send/receive text messages that has encryption built-in, but both senders and receives would need to be on the same system. For example, Apple iMessage encrypts messages if both parties are using iOS, but not if one party is using another system.
Sending a link to an external app that performs authentication to decrypt a message.