embeddable voice with multi tenant crm

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  • Updated 2 months ago
Trying to integrate embeddable voice with a multi tenant CRM application. Since wildcard URLs aren't permitted as redirect URIs, I'm not sure how to proceed further.
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Thujeevan T

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Posted 4 months ago

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Embbnux Ji, Employee

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Hi, Thujeevan. Can you show more detail information about how you use it and what you want it to perform. So we can provide correct solution.   
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Thujeevan T

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Hi Embbnux, thanks for getting back so quickly.

Our CRM application offered in a multi tenant way. For eg. tenant1.salpo.com, tenant2.salpo.com. Hence each instance should have a separate redirect URI to be identified uniquely. But in RC developer console, a client app can't have wildcard domain as a redirect URI. So I'm trying to find a way to integrate with such applications.

Hope you understand the problem. Any leads to the solution would be much appreciated.
(Edited)
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Embbnux Ji, Employee

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Hi, Thujeevan. A RingCentral app can add 10 different redirect uri in developer website. If you want more, you need to create different apps.
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Thujeevan T

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Unfortunately, that wouldn't be the right approach I suppose. Tenants would be numerous and increasing.
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Embbnux Ji, Employee

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Let me check with my colleagues to find a good way
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Embbnux Ji, Employee

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Hi, are you using redirect uri to get access token and request data from RingCentral API. Can you just use default redirect uri and get data from the widget. 
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Thujeevan T

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Thanks, I'm getting it now. Let me try and see how that works.
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lawrence thaler

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Were you able to get it to work in your multi tenant?