Edit Accounts API calls not registering in Sandbox

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  • Updated 5 months ago
The sandbox does not properly record calls using the Edit Accounts permission. This is halting me from moving to production. I am certain that I am using this permission because if I remove it, I get invalid permission errors when using the Bulk-Assign API Call.
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Jesse Hendon

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Posted 5 months ago

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Tyler Long, Official Rep

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Make some API calls using this permission and wait for a day. If it doesn't help please contact devsupport@ringcentral.com
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Jesse Hendon

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This isn't simply a today problem. This problem has existed for at least a month. No calls to APIs requiring the Edit Accounts Permission are recorded in the sandbox. Edit Extensions (another beta permission) works perfectly and updates in accordance with the time-stamp under My Account->Status and Review. 
These endpoints do not record Edit Accounts Permission properly:
/v1.0/account/{accountId}/answering-rule  (POST)
/v1.0/account/{accountId}/department/bulk-assign
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Tyler Long, Official Rep

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I have forwarded this message to the support team. We'll get back to you soon.
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Jesse Hendon

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Whats the status on this? It's holding us up from production and starting to get expensive!
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AK, Official Rep

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Hi Jesse,

Your app is now graduated. Apologies for any delays. Happy Coding.
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AK, Official Rep

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Jesse,

The issue should be fixed. If you log in to Developer Portal and navigate to the 'Status & Review' tab under the application. you would see a Green Tick ( ✅  ) by the permission Edit Accounts


Please make sure to remove any unwanted API permissions and you should be able to 'Apply for Graduation'