Does ring central have a TAPI driver that I can use accessaphone?

  • 1
  • Question
  • Updated 2 years ago
  • Answered
I have a TAPI application that makes my phone accessible to someone with low to no vision. This TAPI application allows me to control the phone via keyboard. A requirement of the TAPI application is that it needs a TAPI driver. Does ring central have a TAPI driver that I can use so this TAPI application - accessaphone - can control my ring central phone?
Photo of Dustin Armstrong

Dustin Armstrong

  • 80 Points 75 badge 2x thumb

Posted 2 years ago

  • 1
Photo of Brandon

Brandon

  • 886 Points 500 badge 2x thumb
I highly doubt it since TAPI has gone the way of the dodo..  So the requirement is to make calls using computer keyboard instead of phone set?  Couldn't you try using the RingCentral desktop app? 
Photo of Dustin Armstrong

Dustin Armstrong

  • 80 Points 75 badge 2x thumb
Is it keyboard accessible? In other words, do you need a mouse to use any functions? A mouse is not an option for someone with a vision impairment. 
Photo of Brandon

Brandon

  • 886 Points 500 badge 2x thumb
I think you would need to try yourself to see if it meets your needs, but it does have a variety of keyboard shortcuts and some that can be customized: http://success.ringcentral.com/articles/en_US/RC_Knowledge_Article/784
Photo of Benjamin Dean

Benjamin Dean, Alum

  • 8,622 Points 5k badge 2x thumb
I've asked our engineering team and they've informed me we do not have a TAPI driver available. I have sent an email to other members of our staff to see if I can locate a suitable alternative, and I will respond here if I am able to provide more information.