Hi,
I'm using the sandbox account https://service.devtest.ringcentral.com for testing api.
I tried to create meeting using API, but I'm getting this error
I'm using the sandbox account https://service.devtest.ringcentral.com for testing api.
I tried to create meeting using API, but I'm getting this error
[errorCode] => CMN-408 [message] => [Meetings] permission required I have granted my app the permission to access and update Meetings. but still no luck.Also there is not option for meetings in UI too.
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102 Points
- confused
Posted 1 year ago
AK, Official Rep
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4,402 Points
What is the meetingType that you are trying to create? Could you provide the API request ( including the HTTP body)?
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102 Points
Please see below Request and Response
Curl
curl -X GET --header "Accept: application/json" --header "Authorization: Bearer U0pDMTFQMDFQQVMwMHxBQURpeTJNM
Request URL
https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/~/meeting
Response Body
Response Code 403
Response Headers
Curl
curl -X GET --header "Accept: application/json" --header "Authorization: Bearer U0pDMTFQMDFQQVMwMHxBQURpeTJNM
Request URL
https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/~/meeting
Response Body
{
"errorCode": "CMN-408",
"message": "[Meetings] permission required",
"errors": [
{
"errorCode": "CMN-408",
"message": "[Meetings] permission required",
"permissionName": "Meetings"
}
],
"permissionName": "Meetings"
}
Response Code 403
Response Headers
{
"date": "Fri, 29 Sep 2017 07:56:45 GMT",
"x-rate-limit-limit": "50",
"routingkey": "SJC11P01PAS02",
"x-rate-limit-remaining": "49",
"content-length": "247",
"rcrequestid": "bd5277fe-a4eb-11e7-a9b5-005056bb594d",
"content-language": "en-US",
"x-rate-limit-group": "light",
"content-type": "application/json;charset=UTF-8",
"x-rate-limit-window": "60" }
(Edited)
AK, Official Rep
-
4,402 Points
The HTTP method you are using is a GET.
Kindly refer to this link to see how to 'Create Meeting' using the API's :
https://developers.ringcentral.com/api-explorer/latest/index.html#/!/Meetings_%5BBeta%5D/createMeeti...
Kindly refer to this link to see how to 'Create Meeting' using the API's :
https://developers.ringcentral.com/api-explorer/latest/index.html#/!/Meetings_%5BBeta%5D/createMeeti...
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102 Points
It's just an example of getting meetings list. I'm getting the same error when try to create meeting with POST endpoint
(Edited)
Phong Vu, Devangelist
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4,296 Points
Hi Altaf,
You got that error because your sandbox account is not enabled to access meetings feature.
Can you let us know the type of your account. Is it a free developer account or are you a RingCentral customer/partner?
Kind regards,
Phong
You got that error because your sandbox account is not enabled to access meetings feature.
Can you let us know the type of your account. Is it a free developer account or are you a RingCentral customer/partner?
Kind regards,
Phong
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102 Points
Hi Phong,
Thank you for your reply, I'm using free developer account. Can you please tell me how do I enable Meeting feature in free account?
Thank you for your reply, I'm using free developer account. Can you please tell me how do I enable Meeting feature in free account?
Phong Vu, Devangelist
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4,296 Points
Hi Altaf,
I enabled the medium meeting size your your dev account. Please try again and let me know if you still face problems.
+ Phong
I enabled the medium meeting size your your dev account. Please try again and let me know if you still face problems.
+ Phong
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110 Points
Hi, i am facing the same issue can you please enable meetings on my developer account as well.
Thanks and best regards
Thanks and best regards
Phong Vu, Devangelist
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4,296 Points
Hi Mustafa,
Can you provide your account info (main company number or the email address associated with your sandbox account so I can enable the feature for you.
+ Phong
Can you provide your account info (main company number or the email address associated with your sandbox account so I can enable the feature for you.
+ Phong
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110 Points
Hi Phong,
thank you for your reply, my rc dev account number is +15512230421 and sandbox account number is +12054234180, please do the needful and oblige.
Regards,
Mustafa
thank you for your reply, my rc dev account number is +15512230421 and sandbox account number is +12054234180, please do the needful and oblige.
Regards,
Mustafa
Phong Vu, Devangelist
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4,296 Points
Done! Give it a few mins and try the meeting APIs.
+ Phong
+ Phong
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110 Points
Hi Phong,
not able to login now ..
not able to login now ..
Access to this account is disabled. Please call support at
Phong Vu, Devangelist
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4,296 Points
Hi Mustafa,
Did you login your account by calling API or from the https://service.devtest.ringcentral.com/
+ Phong
Did you login your account by calling API or from the https://service.devtest.ringcentral.com/
+ Phong
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110 Points
Hi Phong,
I tried logging in using the above url,
I tried logging in using the above url,
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110 Points
Hi Phong,
I am able to login now, there seems to be something wrong with meetings: please see the attached image.

Please Advise.
Thanks and Best Regards,
Mustafa
I am able to login now, there seems to be something wrong with meetings: please see the attached image.

Please Advise.
Thanks and Best Regards,
Mustafa