Cannot create meetings in developer sandbox account

Hi,

I'm using the sandbox account https://service.devtest.ringcentral.com for testing api.
I tried to create meeting using API, but I'm getting this error

[errorCode] => CMN-408 
[message] => [Meetings] permission required

I have granted my app the permission to access and update Meetings. but still no luck.

Also there is not option for meetings in UI too.

Altaf Rehman

102 Points
confused

Posted 2 years ago

2 years ago

AK, Official Rep

4,402 Points

What is the meetingType that you are trying to create? Could you provide the API request ( including the HTTP body)?

Comment

2 years ago

Altaf Rehman

102 Points

Please see below Request and Response

Curl
curl -X GET --header "Accept: application/json" --header "Authorization: Bearer U0pDMTFQMDFQQVMwMHxBQURpeTJNM

Request URL
https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/~/meeting

Response Body

{
  "errorCode": "CMN-408",
  "message": "[Meetings] permission required",
  "errors": [
    {
      "errorCode": "CMN-408",
      "message": "[Meetings] permission required",
      "permissionName": "Meetings"
    }
  ],
  "permissionName": "Meetings"
}

Response Code 403

Response Headers

{
  "date": "Fri, 29 Sep 2017 07:56:45 GMT",
  "x-rate-limit-limit": "50",
  "routingkey": "SJC11P01PAS02",
  "x-rate-limit-remaining": "49",
  "content-length": "247",
  "rcrequestid": "bd5277fe-a4eb-11e7-a9b5-005056bb594d",
  "content-language": "en-US",
  "x-rate-limit-group": "light",
  "content-type": "application/json;charset=UTF-8",
  "x-rate-limit-window": "60"
}

(Edited)

Comment

2 years ago

AK, Official Rep

4,402 Points

The HTTP method you are using is a GET.

Kindly refer to this link to see how to 'Create Meeting' using the API's :
https://developers.ringcentral.com/api-explorer/latest/index.html#/!/Meetings_%5BBeta%5D/createMeeti...

Comment

2 years ago

Altaf Rehman

102 Points

It's just an example of getting meetings list. I'm getting the same error when try to create meeting with POST endpoint

(Edited)

Comment

2 years ago

Phong Vu, Devangelist

4,966 Points

Hi Altaf,

You got that error because your sandbox account is not enabled to access meetings feature.
Can you let us know the type of your account. Is it a free developer account or are you a RingCentral customer/partner?

Kind regards,
Phong

Comment

2017-10-02T07:29:01+00:00

Altaf Rehman

102 Points

Hi Phong,

Thank you for your reply, I'm using free developer account. Can you please tell me how do I enable Meeting feature in free account?

2017-10-02T14:47:37+00:00

Phong Vu, Devangelist

4,966 Points

Hi Altaf,

I enabled the medium meeting size your your dev account. Please try again and let me know if you still face problems.

+ Phong

2017-10-03T07:18:58+00:00

Altaf Rehman

102 Points

Thank you so much, I can see meetings now

2018-08-03T17:12:46+00:00

Mustafa Mehmood

110 Points

Hi, i am facing the same issue can you please enable meetings on my developer account as well.

Thanks and best regards

2018-08-06T14:30:52+00:00

Phong Vu, Devangelist

4,966 Points

Hi Mustafa,

Can you provide your account info (main company number or the email address associated with your sandbox account so I can enable the feature for you.

+ Phong

2018-08-07T12:33:42+00:00

Mustafa Mehmood

110 Points

Hi Phong,

thank you for your reply, my rc dev account number is +15512230421 and sandbox account number is +12054234180, please do the needful and oblige.

Regards,
Mustafa

2018-08-07T17:42:27+00:00

Phong Vu, Devangelist

4,966 Points

Done! Give it a few mins and try the meeting APIs.

+ Phong

2018-08-08T12:47:25+00:00

Mustafa Mehmood

110 Points

Hi Phong,
not able to login now ..

Access to this account is disabled. Please call support at

2018-08-08T18:54:38+00:00

Phong Vu, Devangelist

4,966 Points

Hi Mustafa,

Did you login your account by calling API or from the https://service.devtest.ringcentral.com/

+ Phong

2018-08-09T10:26:34+00:00

Mustafa Mehmood

110 Points

Hi Phong,

I tried logging in using the above url,

2018-08-15T10:28:14+00:00

Mustafa Mehmood

110 Points

Hi Phong,

I am able to login now, there seems to be something wrong with meetings: please see the attached image.

Image: https://d2r1vs3d9006ap.cloudfront.net/s3_images/1746311/RackMultipart20180815-59249-531mii-2018-08-15_1526_inline.png?1534328850

Image: https://d2r1vs3d9006ap.cloudfront.net/s3_images/1746311/RackMultipart20180815-59249-531mii-2018-08-15_1526_inline.png?1534328850

Please Advise.

Thanks and Best Regards,

Mustafa

2018-08-27T10:41:05+00:00

Mustafa Mehmood

110 Points

Any Update sir?