I would like to send DTMF tones while on the call.
Hi Jeff, Can you further explain the issue, or what you are trying to do? DTMF tones should be active while on a call.
Sending DTMF is not available through APIs AFAIK. I you want to accomplish call-recording *9 is the code to do it through DTMF while on call using RingCentral account phone number. Could you elaborate the use-case?
We have to send a DTMF tone to automatically unlock a door for customers with entry credentials. If I'm reading Jim's response at the top of this chain, DTMF tones should be active during a call and should work like any regular desk or mobile phone. Can you please confirm?