Can we get functionality to send DTMF tones?

  • 1
  • Idea
  • Updated 2 years ago
  • Not Planned
I would like to send DTMF tones while on the call.
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Jeff Reichert

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Posted 3 years ago

  • 1
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Mike, Official Rep

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Hi Jeff,  Can you further explain the issue, or what you are trying to do?  DTMF tones should be active while on a call. 
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Marco S. Casalaina, Official Rep

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I presume you mean you want an API to send DTMF tones while the call is active?
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Jeff Reichert

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Yes I want to call a specific number, press a series of digits and then record what is said.
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Jeff Reichert

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This is used to call into an automated system.
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Benjamin Dean, Alum

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Hey Jeff, are you looking for an API to accomplish this (as Marco had asked) or some other type of interface please?
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John Stockdale

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Hi there. I'd love to be able to do this too. Is there any chance you'll be adding the functionality?
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VB, Official Rep

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Sending DTMF is not available through APIs AFAIK. I you want to accomplish call-recording *9 is the code to do it through DTMF while on call using RingCentral account phone number. Could you elaborate the use-case?