Can not call back a number from the app just calls the office

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  • Updated 4 months ago
When I try to call back someone from the app it will only call my office main number? 
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Ann H

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Posted 4 months ago

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VB, Official Rep

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Which API are you using to make a call ? 

For /ring-out api , you could specify both from and to numbers. If you set the playprompt flag as true, you will get the first leg of the call to from  number and then it calls to number.
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Ann H

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He is using the Ring central App on an IPhone.