Can I subscript to other extension's SMS event?

  • 1
  • Question
  • Updated 5 months ago
I have an urgent question about subscript to SMS message-store event. If I am an administrator, can I subscript to other extension's SMS event so that I receive the SMS that belongs to their number?


I found the following two links about the present event, but I am just not sure about the SMS event and if it will work for the direct number of other extensions. 
https://devcommunity.ringcentral.com/ringcentraldev/topics/read-sms-message-on-another-account
https://devcommunity.ringcentral.com/ringcentraldev/topics/fyfygcftg


Can you please confirm?
Photo of Arnold Mo

Arnold Mo

  • 70 Points
  • sad

Posted 5 months ago

  • 1
Photo of Anton Nikitin

Anton Nikitin, Official Rep

  • 2,674 Points 2k badge 2x thumb
Arnold,

in our current version of the product administrators don't have the access to users' messages including SMS. It means that it is impossible to get information about another user messages neither through regular REST call nor via subscription.

There is an enhancement request to implement permission-based access to other user messages but unfortunately I can't provide any estimates now when it will be approved and released.