Can I get an update on the Salesforce for Lightning integration?

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  • Updated 12 months ago
I was told by my sales rep when we moved to RingCentral that the Salesforce integration for Lightning experience should be available for public release very soon... possibly may 2017. Can I get a developer comment on that topic?
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pyrojonc

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Posted 1 year ago

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Rose Gan, Official Rep

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Yes, RingCentral for Salesforce Lightning is planned to be released in mid May 2017.
(Edited)
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Tyler Long, Official Rep

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pyrojonc

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That's awesome! Thanks for pointing that out Tyler
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Greg Shaw

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I've installed it but cannot work out how to use it.There is a RingCentral for Lightning app but no components, no configuration, no setup or login. Any pointers on how to get this moving?
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Rose Gan, Official Rep

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Hi Greg, please forward your question to integration.service@ringcentral.com and let us know more details of the issue your encountered. Thank you.
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pyrojonc

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yea - there is no documentation for this version of the app. The admin guides are for the previous version (Classic only) version of the app. It appears that there is an Initialization VisualForce Page and a couple of Admin VisualForce Pages, but the URLs to get there are not clear. Any help to get this up and running would be helpful.
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Tyler Long, Official Rep

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Hi All - good news, if you have a customer who wants to start using our Salesforce Lightning integration, please point them to our app gallery to download. I will be working on a blog post to hopefully release prior to 5/15. Otherwise - the RingCentral website and datasheets will all be completed on 5/15.
More materials will be available on 5/15.
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pyrojonc

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I contacted integration.service@ringcentral.com directly as suggested by Rose, and was provided with some very helpful info. Anyone else tracking this thread would be advised to contact them directly, until 5/15 when those materials should be finalized and available as stated by Tyler.

Thanks all... RingCentral for the Lightning Experience is Awesome!!!
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Phil Haslett

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anyone else having issues with using the "My Calls" button?