CallerID on API calls

  • 1
  • Question
  • Updated 8 months ago
I do have two phone numbers with identical setting in a single hunt group. We are dialing through custom build desktop app using RingOut. The issue is following:

Dialing through a single extension to an outside number we do get an error for number A and no error on number B

  1. Using callerID 111-222-3333 the callerID is not allowed to be used (API error)
  2. Using callerID 444-555-6666 the call is correctly connected – no issues. We are also able to call the CallerID back from outside number and get to corresponding hunt group to receive the call
Any ideas?
Photo of MOTL


  • 50 Points

Posted 8 months ago

  • 1

There are no replies.