We recently started using Ring Central and are overall very impressed with the Salesforce integration. However, there is one issue that I can't seem to get around. While the Ring Central for Salesforce app seems to track "Call Duration" when you're on a call and shows the total duration once the call disconnects, it doesn't save how long the call was inside the activity it creates. We were under the impression that it was possible to track call duration on a per activity basis in Salesforce. It seems the app should be capable of adding this to the activity history, because it is tracking the duration while on the call. How can we make this happen?