Allow other ringcentral accounts to authorize my app to fetch call logs

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  • Updated 8 months ago

I have a requirement to allow users to authorize my app to access their call logs. Is there any way I can do this or I have to ask for their APP ID and APP SECRET in a form?

Photo of Konstantinos Gkiokas

Posted 8 months ago

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Phong Vu, Devangelist

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Hi Konstantinos,

Simply make your app "Public" and choose 3-legged authorization flow for your app so anyone can login with their own credentials.

Please read this getting started doc for details information
Also check out this tutorial for implementation of OAuth in JavaScript

+ Phong
Thanks. That's what I had done. 

Actually the problem was that when I tried with another dev account I got the message that this user could not be found. After creating an app in the new Sandbox account it said something along the lines that a new sandbox account was created and it found my user.

Additionally, it kept saying this user was not verified and I had to manually reset my password for the user to be considered verified.
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Phong Vu, Devangelist

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Without seeing how to code to access the call log I can't say anything. Did you hardcode the account Id or the extension Id somehow?

When you add a new user to an account, that user (emaill address) will receive a verification email to activate. Did you do that?