500 Error Code when using API Explorer

  • 1
  • Problem
  • Updated 1 year ago
  • Not a Problem
Using the API Explorer and entering my app information, I am getting a 500 error code.

Here are the requests and the response from API Explorer:

CURL:

curl -X POST --header "Content-Type: application/x-www-form-urlencoded" --header "Accept: application/json" --header "Authorization: Basic xxx" -d "username=xxx&password=xxx&extension=xxx&grant_type=password" "https://platform.devtest.ringcentral...."

REQUEST URL:

https://platform.devtest.ringcentral....

RESPONSE BODY:

{
"errorCode": "05ed440a-bd60-43a8-a5bb-dcc2c697d36a",
"message": "Internal Server Error. Consult RC Support."
}

RESPONSE HEADER:

{
"date": "Fri, 30 Dec 2016 17:46:47 GMT",
"content-type": "application/json;charset=UTF-8"
}
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Rusty Speedy

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  • frustrated

Posted 1 year ago

  • 1
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Benjamin Dean

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Hrm. That is odd and unwanted.

Could you try once more, now that some time has passed, and see if you receive the same result (just in case this was a transient 500 error) please?
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Rusty Speedy

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Looks good now. Thanks!
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Benjamin Dean

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Outstanding! That was easy.

Occasionally (as with almost any API), there can be transient "snaffus", which appears to have been the case here.