Conversations

Conversations 1 - 20 of 81
Photo of VB
Generating Access token and refresh token and efficiently using them
Most of the developers come across the issue of how to handle access token and refresh token renewal process. Here is an efficient way of...
  • 1 me too
  • 1 reply
  • Article
Photo of Bill Love
RingOut problem
We developed all features with RingOut API in sandbox for our web application. Yesterday it worked perfectly.Today strange things happene...
  • 3 me toos
  • 22 replies
  • Problem
Photo of Allan Farinas
TokenInvalid: OAU-213 (Token not found)
I have an application that downloads recordings using the ruby sdk. I am unable to download any recordings and get an error: OAU-213 (Tok...
  • 1 me too
  • 2 replies
  • Question
Photo of Joe Costello
RingCentral or Glip or both?
This might sound like a dumb question so I apologize up front but in our small office, we're are confused as to which app we should be us...
  • 1 me too
  • 3 replies
  • Question
Photo of Nibu Eapen
Sandbox acccount SMS retention
How long the SMS will be stored in sandbox account.? Thanks
  • 1 me too
  • 1 reply
  • Question
Photo of API Extension DO NOT DELETE
PHP SDK cannot create new contacts
We are using PHP SDK to import contacts to RingCentral. The import was working fine, but recently it fails to add a new contact.When I tr...
  • 1 me too
  • 2 replies
  • Problem
Photo of Global IT API
How to read call log legs
Hello Everyone,I am able to use RingCentral's GitHub examples in C# from ringcentral-csharp-client-master.  But I am still struggling wit...
  • 1 me too
  • 1 reply
  • Question
Photo of Global IT API
Making a call to the sandbox from softphone
Hello, I have my sandbox setup and I have 2 users the admin and a test user.  How do I make a call to my test user in the sandbox from th...
  • 1 me too
  • 2 replies
  • Question
Photo of Felipe
Problem integrating RingCentral Embeddable Voice
I am trying to integrate RingCentral Embeddable Voice in my application and I am receiving this message in my console. Mixed Content: Th...
  • 2 me toos
  • 10 replies
  • Problem
Photo of Alex Sha
Call Monitoring for RingOut
We use Zoho CRM Integration to make our calls. However, we are unable to utilize the Call Monitoring Feature of RingCentral. Can we add t...
  • 2 me toos
  • 1 reply
  • Idea
Photo of Hardik Joshi
Persist Access Token Life Time
I want to persist access token life time remain same once i got after login.is there any way to do it ?. other thing is can i get access ...
  • 1 me too
  • 3 replies
  • Question
Photo of Devanand W
Explain Subscription API (Presence API)
I am trying to use Subscription API to get the call duration of the current ongoing call. But I didn't found much about this API in API E...
  • 1 me too
  • 7 replies
  • Question
Photo of Jeroen Couwenberg
Control softphone or desk phone via API or SDK
We have been able to handle incoming calls by making use of the RingCentral Webphone library (https://github.com/ringcentral/ringcentral-...
  • 1 me too
  • 6 replies
  • Question
Photo of Corey Tenney
RingCentral Nuget Package and Paging
We have created a program that will download all extensions (about 2000) into a spreadsheet so we can modify and do some other things wit...
  • 1 me too
  • 2 replies
  • Question
Photo of VB
What should be the "Authorization Type" for any RingCentral public app ?
For the app to be “Public”, the app needs to support “OAuth 2.0”setup, so other users from other organizations can login through your app...
  • VB, 7 months ago

  • 1 me too
  • 0 replies
  • Idea
Photo of Test RE2QA
SMS API for sending text to customers and get reply against SMS
we have created an application which sends SMS to customer through Rest API (curl) hit. SMS is Sending Successfully, but the issue is, wh...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Aaron Jistel
Api requests not showing in sandbox api calls
My api requests are not showing in the sanbox api calls website. The api requests are successfull and does return a correct response. bu...
  • 1 me too
  • 13 replies
  • Problem
  • Solved
Photo of VB
Is there a difference between the Call-Recording Duration and Actual Call Duration?
Why is there a difference between the Call-recording duration and actual Call Duration reported in the call log? or Why don't I see a rec...
  • 1 me too
  • 1 reply
  • Article
Photo of Ann H
Can not call back a number from the app just calls the office
When I try to call back someone from the app it will only call my office main number? 
  • 1 me too
  • 1 reply
  • Question
Photo of Steven Lee
I found out how to install the RingCentralInternet FAX, Printer object.
To install the RingCentralInternet FAX, Printer object.  It's well hidden. Go to C:\Users\<username>\AppData\Local\RingCentral\SoftPhon...
  • 2 me toos
  • 1 reply
  • Idea