Conversations

Conversations 1 - 20 of 65
Photo of Test RE2QA
SMS API for sending text to customers and get reply against SMS
we have created an application which sends SMS to customer through Rest API (curl) hit. SMS is Sending Successfully, but the issue is, wh...
  • 1 me too
  • 3 replies
  • Question
Photo of Bill Love
RingOut problem
We developed all features with RingOut API in sandbox for our web application. Yesterday it worked perfectly.Today strange things happene...
  • 2 me toos
  • 9 replies
  • Problem
Photo of Todd
Caller Id parameter ignored when using the RingOut API
We are trying to set the outbound callerid number using the RingOut API.  If I view my user record directly in RingCentral I can change t...
  • 2 me toos
  • 21 replies
  • Problem
  • Solved
Photo of Neil Bouvier
FaxOut slow
Fax API is very slow and appears to miss random pages.  A 5 page document may be received in random order and over the course of 3 hours.
  • 1 me too
  • 7 replies
  • Problem
Photo of Neil Bouvier
Fax failing. Ring Central does not respond to open tickets
Fax failing.  Critical problem.  No support. Of four faxes, six have failed.  
  • 1 me too
  • 6 replies
  • Problem
Photo of Scot LeVan
When will Ring Central integrate with Skype for Business for Mac?
Would like ot have SfB integration for the MAc the same as you do for Windows.  We are a Mac shop and a SfB user as well.  If this doesn'...
  • 1 me too
  • 3 replies
  • Idea
Photo of Sumit Agarwal
OAuth authentication API
Hey, I am trying to get the access token and refresh token. I am sending the request using curl. I have followed all the steps written in...
  • 1 me too
  • 10 replies
  • Question
  • Answered
Photo of VB
Generating Access token and refresh token and efficiently using them
Most of the developers come across the issue of how to handle access token and refresh token renewal process. Here is an efficient way of...
  • 1 me too
  • 1 reply
  • Article
Photo of VB
When you receive a 429 - Too Many Requests, here is what you should do
{ "errorCode": "CMN-301", "message": "Request rate exceeded", "errors": [ { "errorCode": "CMN-301", "message":...
  • 1 me too
  • 3 replies
  • Article
Photo of AK
SMS FAQ
The Send SMS API allows you to send SMS from the RC number that you have logged in as. Here are the typical scenarios for “from” and “to...
  • 3 me toos
  • 6 replies
  • Question
  • Answered
Photo of Rob Gallop
ThousandEyes Monitoring for sip.ringcentral.com & api.ringcentral.com
Has anyone setup monitoring of sip.ringcentral.com & api.ringcentral.com using ThousandEyes?We are testing their product to capture call ...
  • 1 me too
  • 1 reply
  • Question
Photo of Andrey Demenev
Ringout quirks
I am expierencing strange behavior of Ringout APIs I make a Ringout call, with a subscription to /restapi/v1.0/account/~/extension/~/pre...
  • 2 me toos
  • 7 replies
  • Problem
Photo of Aaron Jistel
Api requests not showing in sandbox api calls
My api requests are not showing in the sanbox api calls website. The api requests are successfull and does return a correct response. bu...
  • 1 me too
  • 12 replies
  • Problem
  • Solved
Photo of VB
Unauthorized for this grant type error
Are getting this  error { "error": "unauthorized_client" "error_description": "Unauthorized for this grant type" } when you try /oauth/...
  • 1 me too
  • 5 replies
  • Article
Photo of VB
How to avoid expiration of access-token ?
If your app is public app or browser based app, they are automatically enabled for OAuth 2.0 Authorization code flow by mandate. Most of...
  • VB, 8 months ago

  • 1 me too
  • 0 replies
  • Article
Photo of VB
Make changes to already published app on app gallery
Please follow the instructions specified below:  1.Login to developer portal  2. Select your application  3. Click on Publish menu on th...
  • VB, 8 months ago

  • 2 me toos
  • 0 replies
  • Idea
Photo of Dave Welch
How long are recordings retained and available through the API?
We have been calling with Ring Central for over two years.  We record every call.  We can see the recordings in the call log on the Ring ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Tweety
spring REST template to send fax with attachment
Hi,  Please find below the REST call to the "send fax" api.  Though the fax is being sent, the attachment is not sent. Can you please h...
  • 1 me too
  • 1 reply
  • Question
Photo of Brian Ladouceur
How to test Send SMS API in Sandbox testing.?
We have created an application on developer account. our application is under Sandbox.. we are facing issue at the API explore to test t...
  • 1 me too
  • 2 replies
  • Problem
Photo of Kevon Houghton
Problems sending SMS in Sandbox
Using the code below where the login works, when trying to send an SMS, I get the following exception: Parameter [from] value [**********...
  • 1 me too
  • 4 replies
  • Problem
  • Solved