Conversations

Conversations 1 - 20 of 68
Photo of Test RE2QA
SMS API for sending text to customers and get reply against SMS
we have created an application which sends SMS to customer through Rest API (curl) hit. SMS is Sending Successfully, but the issue is, wh...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Bill Love
RingOut problem
We developed all features with RingOut API in sandbox for our web application. Yesterday it worked perfectly.Today strange things happene...
  • 3 me toos
  • 21 replies
  • Problem
Photo of Aaron Jistel
Api requests not showing in sandbox api calls
My api requests are not showing in the sanbox api calls website. The api requests are successfull and does return a correct response. bu...
  • 1 me too
  • 13 replies
  • Problem
  • Solved
Photo of VB
Is there a difference between the Call-Recording Duration and Actual Call Duration?
Why is there a difference between the Call-recording duration and actual Call Duration reported in the call log? or Why don't I see a rec...
  • 1 me too
  • 1 reply
  • Article
Photo of Ann H
Can not call back a number from the app just calls the office
When I try to call back someone from the app it will only call my office main number? 
  • 1 me too
  • 1 reply
  • Question
Photo of Steven Lee
I found out how to install the RingCentralInternet FAX, Printer object.
To install the RingCentralInternet FAX, Printer object.  It's well hidden. Go to C:\Users\<username>\AppData\Local\RingCentral\SoftPhon...
  • 2 me toos
  • 1 reply
  • Idea
Photo of alec dorfman
OAU-233 error during app authorization
During authorization our production app "RingCentral Monitor for YAPI 1.2" is getting  OAU-233:The client doesn't support user's brand  ...
  • 1 me too
  • 2 replies
  • Question
Photo of Kraig Qin
online fax customize cover sheet.
The fax In production right now, and already set up real account number with my website, so when someone submit the order, the website wi...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Todd
Caller Id parameter ignored when using the RingOut API
We are trying to set the outbound callerid number using the RingOut API.  If I view my user record directly in RingCentral I can change t...
  • 2 me toos
  • 21 replies
  • Problem
  • Solved
Photo of Neil Bouvier
FaxOut slow
Fax API is very slow and appears to miss random pages.  A 5 page document may be received in random order and over the course of 3 hours.
  • 1 me too
  • 7 replies
  • Problem
Photo of Neil Bouvier
Fax failing. Ring Central does not respond to open tickets
Fax failing.  Critical problem.  No support. Of four faxes, six have failed.  
  • 1 me too
  • 6 replies
  • Problem
Photo of Scot LeVan
When will Ring Central integrate with Skype for Business for Mac?
Would like ot have SfB integration for the MAc the same as you do for Windows.  We are a Mac shop and a SfB user as well.  If this doesn'...
  • 2 me toos
  • 3 replies
  • Idea
Photo of Sumit Agarwal
OAuth authentication API
Hey, I am trying to get the access token and refresh token. I am sending the request using curl. I have followed all the steps written in...
  • 1 me too
  • 10 replies
  • Question
  • Answered
Photo of VB
Generating Access token and refresh token and efficiently using them
Most of the developers come across the issue of how to handle access token and refresh token renewal process. Here is an efficient way of...
  • 1 me too
  • 1 reply
  • Article
Photo of VB
When you receive a 429 - Too Many Requests, here is what you should do
{ "errorCode": "CMN-301", "message": "Request rate exceeded", "errors": [ { "errorCode": "CMN-301", "message":...
  • 1 me too
  • 3 replies
  • Article
Photo of AK
SMS FAQ
The Send SMS API allows you to send SMS from the RC number that you have logged in as. Here are the typical scenarios for “from” and “to...
  • 3 me toos
  • 6 replies
  • Question
  • Answered
Photo of Rob Gallop
ThousandEyes Monitoring for sip.ringcentral.com & api.ringcentral.com
Has anyone setup monitoring of sip.ringcentral.com & api.ringcentral.com using ThousandEyes?We are testing their product to capture call ...
  • 1 me too
  • 1 reply
  • Question
Photo of Andrey Demenev
Ringout quirks
I am expierencing strange behavior of Ringout APIs I make a Ringout call, with a subscription to /restapi/v1.0/account/~/extension/~/pre...
  • 2 me toos
  • 7 replies
  • Problem
Photo of VB
Unauthorized for this grant type error
Are getting this  error { "error": "unauthorized_client" "error_description": "Unauthorized for this grant type" } when you try /oauth/...
  • 1 me too
  • 5 replies
  • Article
Photo of VB
How to avoid expiration of access-token ?
If your app is public app or browser based app, they are automatically enabled for OAuth 2.0 Authorization code flow by mandate. Most of...
  • VB, 11 months ago

  • 1 me too
  • 0 replies
  • Article