Conversations

Conversations 1 - 20 of 84
Photo of Jason
Voicemail Message Retrieval
I have a Production API successfully retrieving message (sms, voicemails, faxes) data and we are storing that information in our database...
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  • 4 replies
  • Problem
Photo of Ashikh P M
Clarification
In my account i have created permission for read call log and read call recording, now i need to get the production account then it askin...
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  • 4 replies
  • Problem
Photo of Ashok Gupta
rate limit exceed
hi, I am facing issue of rate limit exceed. actually i have created an application which is already on production. all function was goin...
  • 1 me too
  • 4 replies
  • Problem
Photo of Nick Buchanan
Embedded Voice oauth error
Following yesterdays webinar on Embedded Voice, I am trying to integrate this into our CRM. I have created test page with  a copy of the ...
  • 1 me too
  • 4 replies
  • Problem
Photo of Thuy Nguyen
Incorrect account information when resetting password for Production app
Finally, I was able to publish my app to Production. However how many times I tried, I got the same error "Incorrect account information....
  • 1 me too
  • 2 replies
  • Problem
Photo of Alexey Shpilka
add contacts
Hello, tell me please can I add via api contact that will be visible to everyone?
  • 1 me too
  • 1 reply
  • Problem
Photo of Camilo Silva
SUB-525 - Sandbox Webhook Subscription Failure
HI Everyone, I'm facing a cumbersome issue when trying to create my WebHook Subscription via POSTMAN to my sandbox account. I have deplo...
  • 1 me too
  • 2 replies
  • Problem
Photo of Alexey Shpilka
Can not add contact for user
I got a list of all users of my application in the sandbox at https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension N...
  • 1 me too
  • 2 replies
  • Problem
Photo of Alexey Shpilka
Can not change refresh_token
Hello, i use the library https://github.com/ringcentral/ringcentral-php. $apiResponse = $rcsdk->platform()->post('/restapi/oauth/token', ...
  • 1 me too
  • 3 replies
  • Problem
Photo of Eva Tutic
On-line and Desktop version of Glip is not syncing
I have been having the same issue and cannot resolve.  Please tell me there is a fix?  When I have team members use glip (online version)...
  • 1 me too
  • 1 reply
  • Problem
Photo of Joe T
Sandbox call recordings not saving
My overall goal is to call someone in the sandbox, then record the call with *9, and then retrieve the recording thru the REST API.  T...
  • 1 me too
  • 3 replies
  • Problem
  • Solved
Photo of Hardik Joshi
Facing Issues on Login into RingCentral Developer Portal
Hi, I am having one Ring Central Account with me, when i am trying to login with that account on developer portal, its giving below scre...
  • 1 me too
  • 3 replies
  • Problem
Photo of Thuy Nguyen
User needs to have [OrganizeConference] permission for requested resource.
When calling this API "https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/~/conferencing?access_token=token", I go...
  • 1 me too
  • 4 replies
  • Problem
Photo of Admin (CC) RPS
how to add phone numbers to users and department in Sandbox?
I am unable to add department number and Phone numbers to users and group in sand box, i have a existing ringcentral enterprise account w...
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  • 2 replies
  • Problem
Photo of Cameron Hunter
Needing to open up our app to enable users from Canada
We're having some issues with a customer using our RingCentral SugarCRM plug-in as they are based in Canada. Needing this opened up to mu...
  • 1 me too
  • 1 reply
  • Problem
Photo of Sekar Perumal
C# Download MP3 recordings using SDK
Hi, I am using the RingCentral SDK (https://github.com/ringcentral/ringcentral-csharp) to download call recordings in my C# application....
  • 1 me too
  • 5 replies
  • Problem
Photo of Murali
Integration with Zoho CRM not able to connecting calls
I am integrated Ringcentral phonebridge in my professional edition of ZOHO CRM. I purchased pro plus account with ringcentral. Everything...
  • 1 me too
  • 1 reply
  • Problem
Photo of Riley Clegg
Canada Production Access
Cannot access client's production account based in Canada.  We can access all of our clients in the US, but when attempting to login with...
  • 1 me too
  • 4 replies
  • Problem
Photo of Jason
Parameter [prompt] value is invalid
I am attempting integrate a program with Authorization Code Flow using cURL; I use Coldfusion, so I have adapted my code based the docume...
  • 1 me too
  • 13 replies
  • Problem
Photo of Scott Malinoski
Not receiving SMS message recently
Good afternoon, We have integrated with the sandbox environment and receiving text messages no problem for the past few months.  Since th...
  • 1 me too
  • 1 reply
  • Problem
  • Solved