Conversations

Conversations 1 - 20 of 98
Photo of IT Admin
C# SDK Cannot Authorize - Bad Request
Private App AuthorizationPlatform Type: Server/BOT (plan to surface MS BOT Framework in Glip)Permissions: Glip, Read Contacts, Read Messa...
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  • 1 reply
  • Problem
Photo of Rick Smith
Refresh Token has Expired in Python
Attempting to send SMS with python SDK I keep getting "Refresh Token has Expired " How do I set this to never expire in Python, is it eve...
  • 1 me too
  • 10 replies
  • Problem
Photo of Ee Shan Sim
How can I get my App enabled for multiple Brands?
We are getting an error when a non-US user tries to authorize against our client. Error message is OAU-233: The client doesn't support us...
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  • 1 reply
  • Problem
Photo of Rick Smith
Python ringcentral.http.api_exception.ApiException: Unknown error
Using this code: It ringcentral.http.api_exception.ApiException: Unknown error I was thinking this may be related to the Python version I...
  • 1 me too
  • 6 replies
  • Problem
Photo of Nikolay Naau
How use method Create Company Call Handling Rule ? Always has error "Parameter [callerId] value is invalid"
Not working method  Create Company Call Handling Rule by Api. Always error "Parameter [callerId] value is invalid". But i try phone numbe...
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  • 2 replies
  • Problem
Photo of Jeff Secord
Webhook renewal and subscription returns "Login to extension required"
Hi Everyone,We had a script in PHP that is running since April to renew a subscription for a webhook. However, it started to throw an err...
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  • 1 reply
  • Problem
Photo of Никита Бессуднов
Call transfer with custom rules
We are developing quite big CRM system with a lot of users, who has a lot of data. Now we are create RingCentral integration plugin.We wa...
  • 1 me too
  • 1 reply
  • Problem
Photo of LIU
Monitoring call queue
I'm creating an app to monitor call queue. What I need to do is to display how many inbound waiting calls on a call queue. Is this possib...
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  • 2 replies
  • Problem
Photo of Cole Bennington
Trouble creating a Webhook with API in C#
I am trying to create a Webhook to be notified when a message is sent back to my account that I use for my server app. I initially send o...
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  • 3 replies
  • Problem
Photo of Grant Botma
'OAU-213: Token Not Found' when refresh token has not expired.
We built an application that syncs with clients' CRMs and sends automated text messages from their sales campaigns. New clients are asked...
  • 2 me toos
  • 4 replies
  • Problem
Photo of Vadim Soluyanov
Call Log. No Recordings parameter
When I receive a call log, the call record option is not returned, although in the Ringcentral desktop application I press the "Record...
  • 1 me too
  • 5 replies
  • Problem
Photo of API Extension DO NOT DELETE
PHP SDK cannot create new contacts
We are using PHP SDK to import contacts to RingCentral. The import was working fine, but recently it fails to add a new contact.When I tr...
  • 1 me too
  • 2 replies
  • Problem
Photo of Will Jensen
Error sending SMS from a different extension
When trying to send an SMS message from a different extension I get the following err:{  "errorCode" : "FeatureNotAvailable",  "message" ...
  • 1 me too
  • 1 reply
  • Problem
Photo of Jonathan Bellamy
FaxOut API stopped
We have been using the FaxOut API (at //service.ringcentral.com/faxapi.asp) for several years and it stopped working as of yesterday. Wha...
  • 1 me too
  • 2 replies
  • Problem
Photo of Alan
incoming fax shows partial receive status and faxing is very slow
I am using the C sharp client sdk to send faxes through the production environment. Everything seems to be working as it should, except w...
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  • 2 replies
  • Problem
Photo of Arpit Patel
Internal Server Error - Sending Multiple Fax C# .NET
Not able to send the multiple fax using following code: Getting this  Error,{   "message" : "Internal Server Error. Consult RC Support....
  • 1 me too
  • 5 replies
  • Problem
Photo of Jason
Voicemail Message Retrieval
I have a Production API successfully retrieving message (sms, voicemails, faxes) data and we are storing that information in our database...
  • 1 me too
  • 4 replies
  • Problem
Photo of Ashikh P M
Clarification
In my account i have created permission for read call log and read call recording, now i need to get the production account then it askin...
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  • 4 replies
  • Problem
Photo of Ashok Gupta
rate limit exceed
hi, I am facing issue of rate limit exceed. actually i have created an application which is already on production. all function was goin...
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  • 4 replies
  • Problem
Photo of Nick Buchanan
Embedded Voice oauth error
Following yesterdays webinar on Embedded Voice, I am trying to integrate this into our CRM. I have created test page with  a copy of the ...
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  • 4 replies
  • Problem