Conversations

Conversations 1 - 20 of 74
Photo of Joe T
Sandbox call recordings not saving
My overall goal is to call someone in the sandbox, then record the call with *9, and then retrieve the recording thru the REST API.  T...
  • 1 me too
  • 3 replies
  • Problem
Photo of Hardik Joshi
Facing Issues on Login into RingCentral Developer Portal
Hi, I am having one Ring Central Account with me, when i am trying to login with that account on developer portal, its giving below scre...
  • 1 me too
  • 3 replies
  • Problem
Photo of Thuy Nguyen
User needs to have [OrganizeConference] permission for requested resource.
When calling this API "https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/~/conferencing?access_token=token", I go...
  • 1 me too
  • 4 replies
  • Problem
Photo of Admin (CC) RPS
how to add phone numbers to users and department in Sandbox?
I am unable to add department number and Phone numbers to users and group in sand box, i have a existing ringcentral enterprise account w...
  • 1 me too
  • 2 replies
  • Problem
Photo of Cameron Hunter
Needing to open up our app to enable users from Canada
We're having some issues with a customer using our RingCentral SugarCRM plug-in as they are based in Canada. Needing this opened up to mu...
  • 1 me too
  • 1 reply
  • Problem
Photo of Sekar Perumal
C# Download MP3 recordings using SDK
Hi, I am using the RingCentral SDK (https://github.com/ringcentral/ringcentral-csharp) to download call recordings in my C# application....
  • 1 me too
  • 5 replies
  • Problem
Photo of Murali
Integration with Zoho CRM not able to connecting calls
I am integrated Ringcentral phonebridge in my professional edition of ZOHO CRM. I purchased pro plus account with ringcentral. Everything...
  • 1 me too
  • 1 reply
  • Problem
Photo of Riley Clegg
Canada Production Access
Cannot access client's production account based in Canada.  We can access all of our clients in the US, but when attempting to login with...
  • 1 me too
  • 4 replies
  • Problem
Photo of Jason
Parameter [prompt] value is invalid
I am attempting integrate a program with Authorization Code Flow using cURL; I use Coldfusion, so I have adapted my code based the docume...
  • 1 me too
  • 13 replies
  • Problem
Photo of Scott Malinoski
Not receiving SMS message recently
Good afternoon, We have integrated with the sandbox environment and receiving text messages no problem for the past few months.  Since th...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of Tayyab Sajjad
Exchange Code to Token Failed
This is my Code for getting token. $code=$_REQUEST['code']; $APPKEY="u8hj81KeQ9uQDyA1PBTTgw"; $req='https://platform.devtest.ringcentral....
  • 1 me too
  • 4 replies
  • Problem
Photo of Mahesh More
Invalid client error while calling refresh token api
Hi All, I am calling refresh token api to refresh token. But when I call, It throws error "Invalid client: ". I am calling using node js...
  • 1 me too
  • 6 replies
  • Problem
  • In Progress
Photo of IA
No "state" in "Add to Glip" bot callback
oAuth2 callbacks should have a state variable within them to verify the callback. /?state=xyz&code=123However, when we click the "Add to ...
  • 1 me too
  • 2 replies
  • Problem
Photo of Neil Bouvier
Fax: Faxout API; Add data to each page header
I need to add data to the header of each page.  Next to page number would be greate.
  • 1 me too
  • 2 replies
  • Problem
Photo of Mg
Webhook Verification Failed
I'm trying to 'verify' a webhook URL and it doesn't seem to work.  I'm using ngrok I verified with hurl.it that my response contains the...
  • 1 me too
  • 2 replies
  • Problem
  • Solved
Photo of Sekar Perumal
How to enable automatic call recording in Sandbox environment
Hi, How to enable automatic call recording in Sandbox environment or How to create call recording in Sandbox environment Because of ...
  • 1 me too
  • 2 replies
  • Problem
Photo of Joseph Porter
Glip webhooks: Render basic HTML or strip HTML elements
Hi, We're bout to switch to Glip, and one of our use cases is for incoming messages posted via Webhook. Unfortunately, our service desk ...
  • 1 me too
  • 3 replies
  • Problem
Photo of Bhagyashree More
WebHook is not reachable
Hello Team  I am getting this "WebHook is not reachable" error. I hit index.php from cmd at that time its showing this msg. Even I catch ...
  • 1 me too
  • 1 reply
  • Problem
Photo of Gaash Granot
throttling problem
hi, i read and followed all your articles about throttling, but still i'm getting 429 from you,  although i didn't reach the rate limit....
  • 1 me too
  • 1 reply
  • Problem
Photo of Stefan
Unable to update meeting using Meetings API. Error: MET-109 [meeting_capacity] is not specified
We're developing a 3rd party integration using the Meetings REST API. All good and well with the exception of updating existing meetings....
  • 1 me too
  • 4 replies
  • Problem