python package ringcentral uses outdated pubnub lib, so its impossible to use it
I tried to install the ringcentral package for python from pip and it says it has pubnub as a dependency. It looks like it needs versions...
Tyler Long
Joined on April 23, 2016
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Prod Version Error
Rendering Failed on sending fax to any numbers on production version.
Historical Call log disappeared
I tried to get call log for last year. https://platform.ringcentral.com/restapi/v1.0/account/~/call-log?dateFrom=2016-01-06T06:00:00.000...
Where could i lookup my AccountID and ExtensionID
We are trying to pull incoming calls daily for each number and extension in our account in to our own dashboard. My programmers are telli...
What gets checked out when I "Apply for Production" ?
My sandbox account has all 3 check marks green and I am ready to press the Apply for Production button. What will you be checking to see ...
Monitor calls
I"m not seeing any API call for monitoring calls, whisper, or barge feature, am I missing something?
Graduated to production
The api requests excced 20 successful calls , but still the Apply For production is not active. Can you please help.
Weird "Boundary" in presence response when requesting for multiple extensions
When requesting presence information for multiple extensions (https://platform.ringcentral.com/restapi/v1.0/account/~/extension/186897501...
invalid value for faxresolution.
iam using the api. and getting error as 'faxresolution' value is invalid. it comes for every parameter that i pass? please help. iam usin...
please help for fax
Exception: Unauthorized for this grant type SDK HTTP Error at https://platform.devtest.ringcentral.com/restapi/oauth/token Response text:...
What is the API method for 'Internal Messages' permission?
I am writing a C# class which will contain all the API methods for ringcentral API's. I need API method for 'Internal Messages' permissio...
Default answer to "What is your childhood nickname?"
What is the default answer to "What is your childhood nickname?" for password reset?
Which API is required permisson [VOIP Calling]??
I am going through all permissions , I did not see any API needs permission [VOIP Calling]??
Which official C# SDK should be used?
There appear to be 2 official C# SDKs for use with RingCentral API:
1. https://github.com/ringcentral/ringce...
2. https://github.co...
Sandbox password not received - reset not working
Hi, I'm creating an App in the developer portal and I don't have the password for the sandbox environment. We didn't received it by emai...
Call Log totalPages Element Not Present
I am attempting to pull all of our existing call-logs for a day, but we have more than 1000 logs that I need to pull. I have been using t...
Issue with warm transfer using c# sdk
Hello team, While testing the warm transfer functionality we found the
below. could you please check and let me
know what can be don...
can not get Call log on for all users and extensions--- production enviroment
I am working in Production environment, I login with username = maincompanyNumber, request is: https://platform.ringcentral.com/restap...
Dynamically start/stop call recording
I would like to be able to dynamicaly stop / start call recording based off some event in our 3rd party system using the RC APIs. We are...
"rcmobile" URI Scheme Doesn't Work with Mac OS X Desktop App
Observed Behaviour: When clicking on a "rcmobile" Ring Out link as documented in the developer portal, the RingCentral app opens, but the...