Conversations

Conversations 1 - 20 of 289
Photo of Nibu Eapen
Auth exception: Refresh token has expired
Everything was working fine and It started throwing following error after I made a mistake. I have passed wrong appKey onetime. But not w...
  • 1 me too
  • 1 reply
  • Question
Photo of IT Admin
C# SDK Cannot Authorize - Bad Request
Private App AuthorizationPlatform Type: Server/BOT (plan to surface MS BOT Framework in Glip)Permissions: Glip, Read Contacts, Read Messa...
  • 1 me too
  • 2 replies
  • Problem
Photo of Rick Smith
How do I call C# RingCentral Client Authoirze() method?
Need info on Calling RingCentral C# Authorize Method? There seems to be little or no documentation on this thing I'm trying this:public a...
  • 1 me too
  • 2 replies
  • Question
Photo of Sean S
ringout chinese phone is not working
  I am in china   so I want to use the API to implement the  function  like RingMe curl --request POST \ --url 'https://platform.devte...
  • 1 me too
  • 10 replies
  • Question
Photo of Kevin Hart
Automatically transcribe call recording
Currently Ring Central offers visual voicemail which transcribes the message to text. They also offer call recording. We would like ring ...
  • 4 me toos
  • 4 replies
  • Idea
Photo of David Southern
master in legs in sdk
I'm trying to find the 'master' flag in the C# sdk for the call log record 'leg' subtype, but I'm not seeing it.  Am I just blind, or has...
  • 1 me too
  • 6 replies
  • Question
Photo of David Southern
When in the call is a record logged
This is more of an academic question.  I the lifetime of a call, when will it appear in the CallLogRecord?  If I were to access the call ...
  • 1 me too
  • 2 replies
  • Question
Photo of Rick Smith
Refresh Token has Expired in Python
Attempting to send SMS with python SDK I keep getting "Refresh Token has Expired " How do I set this to never expire in Python, is it eve...
  • 1 me too
  • 10 replies
  • Problem
Photo of Tiago Montes
Call activity event: Inbound Caller ID international prefix wrong?
Hi, While tracking call events via detailed presence subscriptions, we're observing unexpected international caller prefixes in calls di...
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  • 2 replies
  • Question
Photo of Ee Shan Sim
How can I get my App enabled for multiple Brands?
We are getting an error when a non-US user tries to authorize against our client. Error message is OAU-233: The client doesn't support us...
  • 1 me too
  • 1 reply
  • Problem
Photo of Alan Kimelman MD
"message" : "Parameter [to] value is invalid" in curl fax
When I attempt to curl with: curl -i "https://platform.ringcentral.com/restapi/v1.0/account/~/extension/~/fax";  -H "Accept: application/...
  • 1 me too
  • 1 reply
  • Question
Photo of Sidney Sokoloff
Salesforce- Logs everything as a task! Please help.
Hello. I have properly implemented the Salesforce integration. When I log notes from a call it logs as a task, and this is a problem as ...
  • 1 me too
  • 3 replies
  • Question
Photo of Calvin
Is it possible to use Sandbox account with iOS app?
I have a new sandbox account and am wanting to know if it's possible to use that account in the iOS app?
  • 1 me too
  • 4 replies
  • Question
Photo of Rick Smith
Python ringcentral.http.api_exception.ApiException: Unknown error
Using this code: It ringcentral.http.api_exception.ApiException: Unknown error I was thinking this may be related to the Python version I...
  • 1 me too
  • 6 replies
  • Problem
Photo of Bala Koppella
How to remove 'RC Logging type' and 'Key' field from the layout of the ring central sofphone app in my salesforce instance?
I was trying to remove the 'RC Logging type' and 'Key' field from the layout of the Ringcentral softphone app on my salesforce instance. ...
  • 1 me too
  • 1 reply
  • Question
Photo of Rick Smith
C# Sending SMS thows System.UriFormatException: 'Invalid URI: The format of the URI could not be determined.'
Trying to send a simple SMS with this code it throwspublic void SendText()        {           //This throws System.UriFormatException: 'I...
  • 1 me too
  • 2 replies
  • Question
Photo of Brandon
Help a newb with HubSpot integration?
I am trying to follow along to get this working: https://github.com/zxdong262/hubspot-embeddable-ringcentral-phone#featuresI think I have...
  • 1 me too
  • 4 replies
  • Question
Photo of gary.bradshaw
Need RingCentral developer for PipeDrive CRM
Was wondering if the community had any ideas to locate a RIngCentral developer to connect to PipeDrive.  Is there a developer listing som...
  • 1 me too
  • 4 replies
  • Question
Photo of Nikolay Naau
How use method Create Company Call Handling Rule ? Always has error "Parameter [callerId] value is invalid"
Not working method  Create Company Call Handling Rule by Api. Always error "Parameter [callerId] value is invalid". But i try phone numbe...
  • 1 me too
  • 2 replies
  • Problem
Photo of Nikolay Naau
How many Custom Answering Rules we can add to IVR Settings by api?
We are developing integration for the Ringcentral and CRM system . In which we plan to add a smart call forwarding. To do this, we need t...
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  • 3 replies
  • Question