Conversations

Conversations 1 - 20 of 216
Photo of Camilo Silva
SUB-525 - Sandbox Webhook Subscription Failure
HI Everyone, I'm facing a cumbersome issue when trying to create my WebHook Subscription via POSTMAN to my sandbox account. I have deplo...
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  • 2 replies
  • Problem
Photo of Alexey Shpilka
Can not change refresh_token
Hello, i use the library https://github.com/ringcentral/ringcentral-php. $apiResponse = $rcsdk->platform()->post('/restapi/oauth/token', ...
  • 1 me too
  • 3 replies
  • Problem
Photo of Eva Tutic
On-line and Desktop version of Glip is not syncing
I have been having the same issue and cannot resolve.  Please tell me there is a fix?  When I have team members use glip (online version)...
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  • 1 reply
  • Problem
Photo of Corey Tenney
Using Code/Token Path for SSO in Windows Form Application
I have written a Windows Forms app in C#, and everything works great in the sandbox.  However after talking to RingCentral about SSO we a...
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  • 1 reply
  • Question
Photo of Mahmoud Mahajna
Push notifications subscription
Hi, Can I filter the posts push notifications and get events of predefined groups only? Thanks, Mahmoud
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  • 2 replies
  • Question
Photo of Hardik Joshi
Persist Access Token Life Time
I want to persist access token life time remain same once i got after login.is there any way to do it ?. other thing is can i get access ...
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  • 2 replies
  • Question
Photo of jack smith
In order to call this API endpoint, user needs to have [OutboundFaxes] permission for requested resource.
Hello All,                I am trying to send the FAX. I am using the following API endpoint to send  FAX: https://platform.devtest.rin...
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  • 2 replies
  • Question
Photo of Joe T
Sandbox call recordings not saving
My overall goal is to call someone in the sandbox, then record the call with *9, and then retrieve the recording thru the REST API.  T...
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  • 3 replies
  • Problem
Photo of Thuy Nguyen
Stuck at "Setup Password for Sandbox Account"
Hi all, I was going through the Setup wizard in developers.ringcentral.com in order to call REST APIs. However I was stuck at step "Setu...
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  • 2 replies
  • Question
Photo of Mahmoud Mahajna
Glip User credentials
Hi, I'm developing application to listen to Glip's posts events. To use the Glip's API, I need to pass the Authorization of the user as ...
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  • 6 replies
  • Question
Photo of Hardik Joshi
Facing Issues on Login into RingCentral Developer Portal
Hi, I am having one Ring Central Account with me, when i am trying to login with that account on developer portal, its giving below scre...
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  • 3 replies
  • Problem
Photo of Thuy Nguyen
User needs to have [OrganizeConference] permission for requested resource.
When calling this API "https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/~/conferencing?access_token=token", I go...
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  • 4 replies
  • Problem
Photo of Jeroen Couwenberg
Control softphone or desk phone via API or SDK
We have been able to handle incoming calls by making use of the RingCentral Webphone library (https://github.com/ringcentral/ringcentral-...
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  • 4 replies
  • Question
Photo of Corey Tenney
How to update Caller-Id (Using API & Nuget pkg)
I am currently writing a utility to get the current caller-id settings for all of our extensions (1900+) and then someone will be doing s...
  • 1 me too
  • 7 replies
  • Question
Photo of Mohamed Tawfiq
How can a client give me access to their developer account?
I am developing a private app for FileMaker->RingCentral integration. We tried the Organization -> Invite New Developer but i did not re...
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  • 2 replies
  • Question
Photo of Corey Tenney
ForwardingNumber always come back as null
I am currently creating a Windows Application in C#. Its super basic and "dirty". Requirements: 1. Download all extensions and put in...
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  • 5 replies
  • Question
Photo of Ashok kumar
How to add Permissions of Read Call Log in production if not added during graduation requirement and sandbox testing?
 How to add Permissions of Read Call Log in production if not added during sandbox  testing.would we need to suspend the app? and would w...
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  • 2 replies
  • Question
Photo of Tristan Brooks
Redirect URIs do not match - WebRTC JS Demo
I'm a new developer, so please bear with me, but I'm trying to spin up the demo and I get an error response the the Redirect URIs don't m...
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  • 1 reply
  • Question
Photo of Admin (CC) RPS
how to add phone numbers to users and department in Sandbox?
I am unable to add department number and Phone numbers to users and group in sand box, i have a existing ringcentral enterprise account w...
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  • 2 replies
  • Problem
Photo of Cameron Hunter
Needing to open up our app to enable users from Canada
We're having some issues with a customer using our RingCentral SugarCRM plug-in as they are based in Canada. Needing this opened up to mu...
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  • 1 reply
  • Problem