Conversations

Photo of sharmilan A
Optimise contact list requests in the RC widget
When routing to /contacts list page in the RC widget, getContact event will trigger. This flow will be get seems a bit not optimized, tha...
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  • 2 replies
  • Question
Photo of sharmilan A
Embeddable widget mostly not loaded the telephone number, when clicking the CRM contact tp number
When click on the phone number anywhere on the website should load the tp number in the widget. But it works for some time and often not ...
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  • 2 replies
  • Idea
Photo of sharmilan A
Access embeddable widget get parse telephone number response
I am using RC embeddable widget with the CRM, I need to do contact/match request to CRM for Inbound calls and outbound calls as well. The...
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  • 2 replies
  • Idea
Photo of sharmilan A
how to add creational of third party CRM contacts search into embeddable widget
I want to include the contact search and display contact name via a search through the embeddable widget.There is a way like following, b...
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  • 1 reply
  • Idea
Photo of sharmilan A
Embeddable widget Inbound call callback text message not send to the caller
In the Embeddable widget, there is a facility to send a message as a callback message for Inbound calls. but caller not getting any message.
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  • 3 replies
  • Problem
Photo of sharmilan A
Is there any way to listen embeddable widget actions
I am using RC embeddable widget with CRM. I have to listen to some actions which are made by the user. Like, when the user opens any cont...
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  • 3 replies
  • Question
Photo of AK
How can i add new permissions to an app which is already in Production ?
RingCentral does not modify applications which have already been approved for Production access. Please read the directions provided belo...
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  • 3 replies
  • Question
  • Answered
Photo of sharmilan A
Not getting fromNumber for inbound calls with using Developer Account
I am using the embeddable widget to integrate CRM. For InBound calls, We are getting undefined for `fromNumber` and also getting only ext...
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  • 3 replies
  • Question
Photo of sharmilan A
Getting access_token and refresh_token from web embbedable token login
I am using RingCentral embeddable voice for CRM integration, I could be able the access_token, refresh_token and etc from the browser loc...
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  • 1 reply
  • Idea
Photo of sharmilan A
Crm integration
I am using adapter way integration to our CRM,Often log-in failed immediately but after some time tries logged in fine. Can you suggest a...
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  • 2 replies
  • Idea