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NetSuite Integration
Anybody know when they will show up with a direct interface to NetSuite or of an alternative method? We may be foreced to split out phon...
Marco S. Casalaina
Joined on August 17, 2015
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Conversations
Can we get functionality to send DTMF tones?
I would like to send DTMF tones while on the call.
Pushing RC mobile app call/text activity to Salesforce
We have staff that ONLY use use the mobile app -- not the Salesforce-integrated softphone. I need to figure out how to push their call a...
Integration with Zendesk.
Please provide a RingCentral integration with Zendesk so we can route support department calls directly into Zendesk and auto-create tick...
Integration: Skype for Business
Can I have RingCentral as a dial-in service for Skype for Business meetings / conferences?
Incontact api access of disposition notes
I would like to be able to pull and log recent disposition notes from InContact. There should be some kind of API access for this. How ca...
Integration with Lync Online
It would be great if RingCentral conferencing could integrate as a dial-in conferencing provider with Microsoft Lync Online. As a Microso...
RingCentral for Desktop (Windows) Office Integration/Add-In
Unable to use RingCentral directly from MS Excel/Word via ribbon/toolbar; no indication of RingCentral add-in. Clean install of v7.3.1.1...
Does your Salesforce Integration Support Open CTI?
I understand that sometime in 2015, SFDC will no longer support phone integrations that are not built on the Open CTI. Your Salesforce A...
Integration: Salesforce for Mac OS X users.
We're an all Mac OS X company about to start using Salesforce. Is there integration planned for Salesforce and RingCentral for Mac OS X u...
Salesforce Integration with Chrome or Firefox
Has anyone successfully got Salesforce Integration working with Chrome/Firefox? Any tips or tricks? The pdf guide provided by RC is woef...