Conversations

Conversations 1 - 20 of 69
Photo of Anzen Brainard Ishibashi
Cannot Send SMS to any AT&T subscribers
Cannot Send SMS to any AT&T subscribers when using the Send SMS API. We can send to other providers with no problems at all
  • 1 me too
  • 2 replies
  • Problem
Photo of Camilo Silva
SUB-525 - Sandbox Webhook Subscription Failure
HI Everyone, I'm facing a cumbersome issue when trying to create my WebHook Subscription via POSTMAN to my sandbox account. I have deplo...
  • 1 me too
  • 2 replies
  • Problem
Photo of Alexey Shpilka
Can not change refresh_token
Hello, i use the library https://github.com/ringcentral/ringcentral-php. $apiResponse = $rcsdk->platform()->post('/restapi/oauth/token', ...
  • 1 me too
  • 3 replies
  • Problem
Photo of Joshua Fricke
NetSuite CTI Telephony integration rcmobile links broken on OSX
We are working on adding click-to-call links to our NetSuite system using RingCentral and we have followed documentation on getting the t...
  • 1 me too
  • 3 replies
  • Problem
Photo of Sekar Perumal
C# Download MP3 recordings using SDK
Hi, I am using the RingCentral SDK (https://github.com/ringcentral/ringcentral-csharp) to download call recordings in my C# application....
  • 1 me too
  • 5 replies
  • Problem
Photo of Admin (CC) RPS
EditAccounts Permission
When i tried to do Adds and/or removes multiple call queue members it is showing "In order to call this API endpoint, application needs t...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of Joseph Brown
RingOut problem using extensionId
I can ring out successfully requesting: https://platform.ringcentral.com/restapi/v1.0/account/~/extension/~/ring-out But when I ...
  • 1 me too
  • 2 replies
  • Problem
Photo of Bill Love
RingOut problem
We developed all features with RingOut API in sandbox for our web application. Yesterday it worked perfectly.Today strange things happene...
  • 3 me toos
  • 21 replies
  • Problem
Photo of Sterling Staffing Solutions
Fax API Unknown Errors
Our developer created a FAX API through RingCentral that allows us to auto fax invoices with attachments.  For some reason, we are gettin...
  • 1 me too
  • 2 replies
  • Problem
Photo of John Wang
Legacy RingOut.asp API Issue
Situation The RingCentral “ringout.asp” Legacy API encountered an issue for a limited number of customers where the “to” and the “from...
  • John Wang, 6 months ago

  • 1 me too
  • 0 replies
  • Problem
Photo of IA
Permissions for /scim/v2/Users/
In API docs, it is stated that ReadAccounts permission is required for /scim/v2/Users API call. However, when I look into API Analytics o...
  • 1 me too
  • 1 reply
  • Problem
Photo of API Extension DO NOT DELETE
Facing a issue in calling the specified forward number
Hello, We have integrated RingCentral ringout API in our application. To make a call we are using "Call" Command with cmd, from, to, pr...
  • 1 me too
  • 2 replies
  • Problem
Photo of Jesse Wolfe
Undefined Property $this->_appKey
Hi all,  I am trying to integrate RingcCentral into my Laravel 5.5 site for a business with a RingCentral account.  I had to downl...
  • 1 me too
  • 3 replies
  • Problem
Photo of Todd
Caller Id parameter ignored when using the RingOut API
We are trying to set the outbound callerid number using the RingOut API.  If I view my user record directly in RingCentral I can change t...
  • 2 me toos
  • 21 replies
  • Problem
  • Solved
Photo of Neil Bouvier
FaxOut slow
Fax API is very slow and appears to miss random pages.  A 5 page document may be received in random order and over the course of 3 hours.
  • 1 me too
  • 7 replies
  • Problem
Photo of Romina D
RingCentral authentication returns Error Code OAU-153.
Hello, I am using the sdk 'ringcentral_sdk'Can anyone help me understand what I am doing wrong here? I have attached a screenshot of my ...
  • 1 me too
  • 2 replies
  • Problem
  • Solved
Photo of Neil Bouvier
Fax failing. Ring Central does not respond to open tickets
Fax failing.  Critical problem.  No support. Of four faxes, six have failed.  
  • 1 me too
  • 6 replies
  • Problem
Photo of Sekar Perumal
How to enable automatic call recording in Sandbox environment
Hi, How to enable automatic call recording in Sandbox environment or How to create call recording in Sandbox environment Because of ...
  • 1 me too
  • 2 replies
  • Problem
Photo of Joseph Porter
Glip webhooks: Render basic HTML or strip HTML elements
Hi, We're bout to switch to Glip, and one of our use cases is for incoming messages posted via Webhook. Unfortunately, our service desk ...
  • 1 me too
  • 3 replies
  • Problem
Photo of Kyle
Service Now RingCentral App
I am trying to integrate use of Service Now and RingCentral.  There is a RingCentral app in the ServiceNow Store, but it is for the Genev...
  • 1 me too
  • 2 replies
  • Problem
  • In Progress