Conversations

Conversations 141 - 160 of 217
Photo of Dominick Bernal
API Down
Our application, which hasn't changed, started receiving "503 Service Unavailable" errors this morning. There doesn't seem to be any ave...
  • 2 me toos
  • 8 replies
  • Problem
  • Solved
Photo of John Wang
API Outage - Post Mortem - January 2017
OverviewOn the morning of January 12 from 3:00am PST to 8:50am PST, a small number of West Coast United States RingCentral customers expe...
  • John Wang, 2 years ago

  • 1 me too
  • 0 replies
  • Problem
  • Solved
Photo of Kobie Williams
When I call my direct line I get the message prompt "Mailbox is full" then it hangs up.
When I call my direct line I get the message prompt  "Mailbox is full" then it hangs up although in my Sandbox all messages have been del...
  • 1 me too
  • 7 replies
  • Problem
Photo of ONE
Controlling the number of fax retries using API
Is it possible to control the number of retries when faxing using API? Is it possible to control the amount of time between retries?We ar...
  • 1 me too
  • 2 replies
  • Question
Photo of Erik Nagengast
RingCentral Archiver integration with Box
We would really like if RingCentral Archiver integrated with Box. Archiver will be important for us as using the HIPAA Conduit will becom...
  • 2 me toos
  • 1 reply
  • Idea
  • Planned
Photo of [none]
T-Mobile now charging to call ring central conference lines?
Starting last week when dialing into the ring central conference call line on a tmobile phone got message that I would be charged 1cent a...
  • 1 me too
  • 1 reply
  • Problem
Photo of Spring IT
Message to Call Log Relationship
How do messages tie back to call logs? I need to get the message information for all call legs/logs that resulted in a voicemail, and can...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Nicholas Head
Voicemail entries not included in call logs API request?
I'm using the  /restapi/v1.0/account/~/extension/{extensionId}/call-log URL to download call logs, and I'm passing view=D...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Elisa Borjas
Desk.com Integration needed - API message needed to accomplish this
I need a Desk.com ticket to be spawned whenever someone dials either of the two RingCentral numbers that are associated with two of my co...
  • 1 me too
  • 1 reply
  • Problem
Photo of Commonwealth Sleep
fax cloud integration
Is there a way to have Faxes from inbox automatically upload to Google Drive or Box accounts?
  • 1 me too
  • 1 reply
  • Question
Photo of Kim
Archive SMS using RSS?
I am trying to figure out a workaround solution for archiving all (sent and received) RingCentral SMS messages via a channel that our arc...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Yanmei
can not get Call log on for all users and extensions--- production enviroment
I am working in Production environment,  I login with username = maincompanyNumber,   request is: https://platform.ringcentral.com/restap...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of John Wang
Notice - Intermittent OAuth Authorization Code Issues
Overview We have identified an intermittent issue with OAuth authorization code grant where exchanging an authorization code for an acce...
  • 1 me too
  • 3 replies
  • Problem
Photo of Paul Tracy
Dynamically start/stop call recording
I would like to be able to dynamicaly stop / start call recording based off some event in our 3rd party system using the RC APIs.  We are...
  • 1 me too
  • 2 replies
  • Question
Photo of Nate Smith
"rcmobile" URI Scheme Doesn't Work with Mac OS X Desktop App
Observed Behaviour: When clicking on a "rcmobile" Ring Out link as documented in the developer portal, the RingCentral app opens, but the...
  • 2 me toos
  • 6 replies
  • Problem
  • In Progress
Photo of John Wang
Dyn DDoS is causing service interruptions
Due to the Dyn DDoS, our subscriptions platform, PubNub, is currently experiencing service issues. Their status page (http://status.pubnu...
  • John Wang, 2 years ago

  • 1 me too
  • 0 replies
  • Problem
  • Solved
Photo of Kraig Qin
Why is the fax note portion sent by Sandbox Accounts to a real fax account blank?
The attached document is the fax sent by sandbox account to the real fax number. Somehow the note portion is blank. And the recipient inf...
  • 1 me too
  • 1 reply
  • Problem
Photo of Nate Atkinson
Validate Phone Number: Endpoint to see if phone number is valid
It would be great to be able to validate phone numbers, that way invalid numbers could be removed from a database. Twilio does this: http...
  • 2 me toos
  • 5 replies
  • Idea
  • Under Consideration
Photo of David Blau
Outdated Font on Notes of Fax
I wanted to change the font of the notes on a fax we send out. The font looks really old and outdated and does not look professional for ...
  • 1 me too
  • 3 replies
  • Idea
Photo of Virgil Bachtold
Launch external application with incoming phone number
I have set up the desktop app to launch my cloud based case management system. The creators of their software have it set so that it gene...
  • 1 me too
  • 2 replies
  • Problem
  • In Progress