Conversations

Conversations 101 - 120 of 175
Photo of Spring IT
Message to Call Log Relationship
How do messages tie back to call logs? I need to get the message information for all call legs/logs that resulted in a voicemail, and can...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Kraig Qin
online fax customize cover sheet.
The fax In production right now, and already set up real account number with my website, so when someone submit the order, the website wi...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Nicholas Head
Voicemail entries not included in call logs API request?
I'm using the  /restapi/v1.0/account/~/extension/{extensionId}/call-log URL to download call logs, and I'm passing view=D...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Elisa Borjas
Desk.com Integration needed - API message needed to accomplish this
I need a Desk.com ticket to be spawned whenever someone dials either of the two RingCentral numbers that are associated with two of my co...
  • 1 me too
  • 1 reply
  • Problem
Photo of Commonwealth Sleep
fax cloud integration
Is there a way to have Faxes from inbox automatically upload to Google Drive or Box accounts?
  • 1 me too
  • 1 reply
  • Question
Photo of Kim
Archive SMS using RSS?
I am trying to figure out a workaround solution for archiving all (sent and received) RingCentral SMS messages via a channel that our arc...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Yanmei
can not get Call log on for all users and extensions--- production enviroment
I am working in Production environment,  I login with username = maincompanyNumber,   request is: https://platform.ringcentral.com/restap...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of John Wang
Notice - Intermittent OAuth Authorization Code Issues
Overview We have identified an intermittent issue with OAuth authorization code grant where exchanging an authorization code for an acce...
  • 1 me too
  • 3 replies
  • Problem
Photo of Paul Tracy
Dynamically start/stop call recording
I would like to be able to dynamicaly stop / start call recording based off some event in our 3rd party system using the RC APIs.  We are...
  • 1 me too
  • 2 replies
  • Question
Photo of Nate Smith
"rcmobile" URI Scheme Doesn't Work with Mac OS X Desktop App
Observed Behaviour: When clicking on a "rcmobile" Ring Out link as documented in the developer portal, the RingCentral app opens, but the...
  • 2 me toos
  • 6 replies
  • Problem
  • In Progress
Photo of John Wang
Dyn DDoS is causing service interruptions
Due to the Dyn DDoS, our subscriptions platform, PubNub, is currently experiencing service issues. Their status page (http://status.pubnu...
  • John Wang, 1 year ago

  • 1 me too
  • 0 replies
  • Problem
  • Solved
Photo of Kraig Qin
Why is the fax note portion sent by Sandbox Accounts to a real fax account blank?
The attached document is the fax sent by sandbox account to the real fax number. Somehow the note portion is blank. And the recipient inf...
  • 1 me too
  • 1 reply
  • Problem
Photo of Nate Atkinson
Validate Phone Number: Endpoint to see if phone number is valid
It would be great to be able to validate phone numbers, that way invalid numbers could be removed from a database. Twilio does this: http...
  • 2 me toos
  • 5 replies
  • Idea
  • Under Consideration
Photo of David Blau
Outdated Font on Notes of Fax
I wanted to change the font of the notes on a fax we send out. The font looks really old and outdated and does not look professional for ...
  • 1 me too
  • 3 replies
  • Idea
Photo of Virgil Bachtold
Launch external application with incoming phone number
I have set up the desktop app to launch my cloud based case management system. The creators of their software have it set so that it gene...
  • 1 me too
  • 2 replies
  • Problem
  • In Progress
Photo of Avery Company
click to dial
I am trying to set up click to dial to connect with file maker pro- our database
  • 1 me too
  • 3 replies
  • Problem
Photo of Nicholas Head
Graduation Requirements currently broken/not working?
The entire day the "Graduation Requirements" section for my application shows N/A on all fields and the error message "Error occurs. Plea...
  • 1 me too
  • 2 replies
  • Problem
Photo of Janielle
Long lived tokens
When using the authorization flow is there a way to increase the refresh token TTL to be more than a week? I have seen with other OAuth ...
  • 1 me too
  • 2 replies
  • Problem
  • Not a Problem
Photo of mannys1985
Submit online form Integration
I have an online form where people submit for a quote. On the form I have phone number, email, name etc. My question is can I have that p...
  • 1 me too
  • 2 replies
  • Question
Photo of DHM Developers
DeliveryMode Address
I need to confirm that under Webhook transport Notification in deliveryMode => address, what should be the address giving in this API? A...
  • 1 me too
  • 1 reply
  • Question
  • Answered