Conversations

Conversations 81 - 100 of 175
Photo of Preston
Issues with RC fax integration when emailing on behalf of an authorized user (EzyVet)
Having trouble with a third party application called EzyVet.com (veterinary software hosted on Amazon servers). When we send through ...
  • 1 me too
  • 2 replies
  • Problem
Photo of Chris
Need better reporting for call tracking
Need better reporting for call tracking, I have a request to be able to pull multiple extensions on the Detailed call log. Currently the...
  • 1 me too
  • 1 reply
  • Problem
Photo of John Wang
Attention: WebRTC SDK users - please upgrade to v0.4.1
Problem The latest version of Google Chrome, version 57, has introduced a change that causes older versions of RingCentral WebRTC SDK to...
  • John Wang, 11 months ago

  • 1 me too
  • 0 replies
  • Problem
Photo of April Beckett
Is The Developer Access a Paid Service?
I've been working on a program to help a friend of mine annotate incoming faxes and send the annotated version back to the original sende...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Daniel Ferrara
Access Call Recordings through SalesForce
Dear Developer, Unable to play recording permission error in Salesforce, As a manager they should be able to play the call recording att...
  • 1 me too
  • 1 reply
  • Question
Photo of Erica St. Angel
Block internal calls from being saved in Salesforcee
We just deployed the RingCentral app for Salesforce and I'm concerned over time our internal calls will unnecessarily clog our Call Logs ...
  • 1 me too
  • 0 replies
  • Problem
Photo of Alec Dfour
WebHook notification no longer works
After successfully working for few days in the sandbox, my app stopped working.  My app uses PHP and cURL to call RC APIs and has both r...
  • 1 me too
  • 5 replies
  • Problem
  • Solved
Photo of Grant Botma
Change OAuth Redirect URI in Production
Hi There - I asked a similar question yesterday and reached out to dev support. Sorry to flood the forum with questions, but we're tryin...
  • 1 me too
  • 1 reply
  • Problem
Photo of BISHOP
"Forward to other users phones" should be changed/improved to just "forward to other users"
Currently, a user has the option to "Forward calls to other user's phones", but you are only allowed to select individual ringcentral pho...
  • 2 me toos
  • 0 replies
  • Idea
Photo of Point of Rental Software
active-calls for current login user
https://platform.ringcentral.com/restapi/v1.0/account/~/extension/~/active-calls   https://platform.ringcentral.com/restapi/v1.0/account/...
  • 1 me too
  • 1 reply
  • Problem
Photo of Srinivas Karlapudi
"rc mobile" URL Scheme doesn't work as expected with Windows App
When I click on url "rcmobile://call?number=2147175095" in browser (firefox for example) the phone number is populated to SoftPhone App j...
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of Ben A Eckenroed
Webhooks & Other API Options
RingCentral has very limited API's at this time. I am a customer of RingCentral and our company develops software. I would love to be abl...
  • 3 me toos
  • 6 replies
  • Idea
  • Under Consideration
Photo of John Wang
Sandbox API RingOut Issue - January 2017
We have identified an issue with the RingOut API on the Sandbox environment. At the current time, the RingOut API will return a 200 statu...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of Jason Wright
Outage Right Now
We are currently experiencing an outage with RingCentral Connect. Our app just started getting a content-type is not defined error messag...
  • 1 me too
  • 4 replies
  • Problem
  • Solved
Photo of Dominick Bernal
API Down
Our application, which hasn't changed, started receiving "503 Service Unavailable" errors this morning. There doesn't seem to be any ave...
  • 2 me toos
  • 8 replies
  • Problem
  • Solved
Photo of John Wang
API Outage - Post Mortem - January 2017
OverviewOn the morning of January 12 from 3:00am PST to 8:50am PST, a small number of West Coast United States RingCentral customers expe...
  • John Wang, 1 year ago

  • 1 me too
  • 0 replies
  • Problem
  • Solved
Photo of Kobie Williams
When I call my direct line I get the message prompt "Mailbox is full" then it hangs up.
When I call my direct line I get the message prompt  "Mailbox is full" then it hangs up although in my Sandbox all messages have been del...
  • 1 me too
  • 7 replies
  • Problem
Photo of ONE
Controlling the number of fax retries using API
Is it possible to control the number of retries when faxing using API? Is it possible to control the amount of time between retries?We ar...
  • 1 me too
  • 2 replies
  • Question
Photo of Erik Nagengast
RingCentral Archiver integration with Box
We would really like if RingCentral Archiver integrated with Box. Archiver will be important for us as using the HIPAA Conduit will becom...
  • 1 me too
  • 1 reply
  • Idea
  • Planned
Photo of [none]
T-Mobile now charging to call ring central conference lines?
Starting last week when dialing into the ring central conference call line on a tmobile phone got message that I would be charged 1cent a...
  • 1 me too
  • 1 reply
  • Problem