Conversations

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Legacy RingOut.asp API Issue
Situation The RingCentral “ringout.asp” Legacy API encountered an issue for a limited number of customers where the “to” and the “from...
  • John Wang, 9 months ago

  • 1 me too
  • 0 replies
  • Problem
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Scheduled outage: Sandbox WebRTC Notice - Sandbox WebRTC Scheduled Maintenance - July 14-15, 2017
Overview  The RingCentral Sandbox WebRTC environment will undergo scheduled maintenance to upgrade and improve our services during the f...
  • John Wang, 1 year ago

  • 1 me too
  • 0 replies
  • Problem
  • Solved
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Attention: WebRTC SDK users - please upgrade to v0.4.1
Problem The latest version of Google Chrome, version 57, has introduced a change that causes older versions of RingCentral WebRTC SDK to...
  • John Wang, 2 years ago

  • 1 me too
  • 0 replies
  • Problem
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Sandbox API RingOut Issue - January 2017
We have identified an issue with the RingOut API on the Sandbox environment. At the current time, the RingOut API will return a 200 statu...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
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API Outage - Post Mortem - January 2017
OverviewOn the morning of January 12 from 3:00am PST to 8:50am PST, a small number of West Coast United States RingCentral customers expe...
  • John Wang, 2 years ago

  • 1 me too
  • 0 replies
  • Problem
  • Solved
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Notice - Intermittent OAuth Authorization Code Issues
Overview We have identified an intermittent issue with OAuth authorization code grant where exchanging an authorization code for an acce...
  • 1 me too
  • 3 replies
  • Problem
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Dyn DDoS is causing service interruptions
Due to the Dyn DDoS, our subscriptions platform, PubNub, is currently experiencing service issues. Their status page (http://status.pubnu...
  • John Wang, 2 years ago

  • 1 me too
  • 0 replies
  • Problem
  • Solved