Conversations

Conversations 1 - 20 of 175
Photo of Test RE2QA
SMS API for sending text to customers and get reply against SMS
we have created an application which sends SMS to customer through Rest API (curl) hit. SMS is Sending Successfully, but the issue is, wh...
  • 1 me too
  • 3 replies
  • Question
Photo of IA
Permissions for /scim/v2/Users/
In API docs, it is stated that ReadAccounts permission is required for /scim/v2/Users API call. However, when I look into API Analytics o...
  • 1 me too
  • 1 reply
  • Problem
Photo of Bill Love
RingOut problem
We developed all features with RingOut API in sandbox for our web application. Yesterday it worked perfectly.Today strange things happene...
  • 2 me toos
  • 9 replies
  • Problem
Photo of API Extension DO NOT DELETE
Facing a issue in calling the specified forward number
Hello, We have integrated RingCentral ringout API in our application. To make a call we are using "Call" Command with cmd, from, to, pr...
  • 1 me too
  • 2 replies
  • Problem
Photo of Sekar Perumal
C# Download MP3 recordings using SDK
Hi, I am using the RingCentral SDK (https://github.com/ringcentral/ringcentral-csharp) to download call recordings in my C# application....
  • 1 me too
  • 4 replies
  • Problem
Photo of Mg
Glip Bot with Python
Hello, I trying to setup a bot using Python, but it doesn't seems like the Python SDK has the same methods as the JS SDK. For example, ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Jesse Wolfe
Undefined Property $this->_appKey
Hi all,  I am trying to integrate RingcCentral into my Laravel 5.5 site for a business with a RingCentral account.  I had to downl...
  • 1 me too
  • 3 replies
  • Problem
Photo of selvanayagam
How to get fax delivered time
We are using RingCentral for sending our fax. We want to show fax delivered time in our UI. We can get fax status using URL "/restapi/v1....
  • 1 me too
  • 1 reply
  • Question
Photo of Sterling Staffing Solutions
Fax API Unknown Errors
Our developer created a FAX API through RingCentral that allows us to auto fax invoices with attachments.  For some reason, we are gettin...
  • 1 me too
  • 2 replies
  • Problem
Photo of Todd
Caller Id parameter ignored when using the RingOut API
We are trying to set the outbound callerid number using the RingOut API.  If I view my user record directly in RingCentral I can change t...
  • 2 me toos
  • 21 replies
  • Problem
  • Solved
Photo of Stan Katsyuk
RingCentral dashboard API - How to get Queue Monitor and Service Level data
Hello, I was wondering if anyone knows where to get the API for the RingCentral Live Reports feature:  I would like to get the followin...
  • 1 me too
  • 2 replies
  • Question
Photo of Claudio (Customer)
KPI Dashboards
Do you have any integrations with Dashboards services like https://www.geckoboard.com to show KPI's like number of calls, Minutes, etc, i...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Neil Bouvier
FaxOut slow
Fax API is very slow and appears to miss random pages.  A 5 page document may be received in random order and over the course of 3 hours.
  • 1 me too
  • 7 replies
  • Problem
Photo of Sami sam
SMS 403 error
I am testing sending a SMS and each time I get a 403 error although I have authorization from the client account. Is it an account limita...
  • 1 me too
  • 4 replies
  • Question
Photo of Romina D
RingCentral authentication returns Error Code OAU-153.
Hello, I am using the sdk 'ringcentral_sdk'Can anyone help me understand what I am doing wrong here? I have attached a screenshot of my ...
  • 1 me too
  • 2 replies
  • Problem
  • Solved
Photo of Neil Bouvier
Fax failing. Ring Central does not respond to open tickets
Fax failing.  Critical problem.  No support. Of four faxes, six have failed.  
  • 1 me too
  • 6 replies
  • Problem
Photo of Sekar Perumal
How to enable automatic call recording in Sandbox environment
Hi, How to enable automatic call recording in Sandbox environment or How to create call recording in Sandbox environment Because of ...
  • 1 me too
  • 2 replies
  • Problem
Photo of Sekar Perumal
How to enable call recording in Sandbox environment
Hi, I want to retrieve call logs and call records. For that i have given permission to Read Call Logs and Read Call Recordings. But in ...
  • 1 me too
  • 2 replies
  • Question
Photo of Hardik Joshi
Getting "SendingFail" messageStatus when posting new fax message. what is the reason ?
Hi Team, When i am simply posting Fax message from sandbox account using API explorer. its goes to messageStatus "Queued" then after som...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Philip Troiano
Save multiple faxes at once?
Is there a way to save  multiple faxes at once (all of 2017's faxes)?
  • 1 me too
  • 1 reply
  • Question
  • Acknowledged