Conversations

Conversations 1 - 20 of 343
Photo of Dave McGowan
Voicemail Drop Solution
Has anyone had success integrating a solution to drop pre-recorded voicemails?
  • 3 me toos
  • 14 replies
  • Idea
  • Under Consideration
Photo of Joshua Fricke
NetSuite CTI Telephony integration rcmobile links broken on OSX
We are working on adding click-to-call links to our NetSuite system using RingCentral and we have followed documentation on getting the t...
  • 1 me too
  • 3 replies
  • Problem
Photo of Steve Davis
RingCentral Integration with FreshDesk
We are on a US Professional Plan We have a Wholesale Import Customer Service team that uses RingCentral Our Suggestion:  A RingCentr...
  • 2 me toos
  • 9 replies
  • Idea
  • Under Consideration
Photo of Riley Clegg
Canada Production Access
Cannot access client's production account based in Canada.  We can access all of our clients in the US, but when attempting to login with...
  • 1 me too
  • 4 replies
  • Problem
Photo of Ben A Eckenroed
Webhooks & Other API Options
RingCentral has very limited API's at this time. I am a customer of RingCentral and our company develops software. I would love to be abl...
  • 3 me toos
  • 8 replies
  • Idea
  • Under Consideration
Photo of Aaron Jistel
Api requests not showing in sandbox api calls
My api requests are not showing in the sanbox api calls website. The api requests are successfull and does return a correct response. bu...
  • 1 me too
  • 13 replies
  • Problem
  • Solved
Photo of Timothy James McNeely
Integrate with RedTail CRM
Integrate with RedTail CRM http://m.youtube.com/watch?feature=yo...
  • 3 me toos
  • 5 replies
  • Idea
Photo of Spring IT
Requesting presence for all extensions always returns "Offline"
I am needing to pull all presence details for all extensions, and according to the documentation, I should be able to do this without pro...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Mojo Networks
RingCentral integration with Salesforce Lightning
Feature Request - RingCentral integration with Salesforce Lightning When will this be available?  Is there a timeframe?  
  • 6 me toos
  • 8 replies
  • Question
  • Answered
Photo of Mahesh More
Invalid client error while calling refresh token api
Hi All, I am calling refresh token api to refresh token. But when I call, It throws error "Invalid client: ". I am calling using node js...
  • 1 me too
  • 6 replies
  • Problem
  • In Progress
Photo of Benjamin Dean
How does OAuth work as far as getting the token and refreshing of the token in my code?
Saw this question being asked in an email thread and thought I would share it for anyone who may have the same question... How does OAut...
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of Shauna Minning
Implementing the reauthentication flow
We are trying to implement the reauthentication flow.  I am attempting to use the Refresh Token Flow documented here - https://develope...
  • 1 me too
  • 2 replies
  • Problem
  • Not a Problem
Photo of Todd
Caller Id parameter ignored when using the RingOut API
We are trying to set the outbound callerid number using the RingOut API.  If I view my user record directly in RingCentral I can change t...
  • 2 me toos
  • 21 replies
  • Problem
  • Solved
Photo of Claudio (Customer)
KPI Dashboards
Do you have any integrations with Dashboards services like https://www.geckoboard.com to show KPI's like number of calls, Minutes, etc, i...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Andrew Heisley
Floify Integration with Glip
I am a Mortgage Banker and Branch Manager. Floify is a mortgage software taking the industry by storm. This is a HUGE market in our field...
  • 1 me too
  • 3 replies
  • Idea
  • Under Consideration
Photo of VanillaSoft .
Authorize URI for Different Users, Same Browser
I have integrated the RingCentral 3-legged OAuth flow in my application, but I am facing a problem. I am using the Official C# SDK. 1. U...
  • 1 me too
  • 5 replies
  • Question
Photo of Vinod Damodaran
Is RingCentral API (getSubscription / Presence) down?
Does anyone know if the RingCentral API (getSubscription / Presence) is down? I also sent an email to devsupport@ringcentral.com, but did...
  • 1 me too
  • 9 replies
  • Question
Photo of Thomas Costello
5+ API calls per each used endpoint (20+ in total) SNS
5+ API calls per each used endpoint (20+ in total)  What does this mean? The only permission for the app is SMS. What are the required...
  • 1 me too
  • 2 replies
  • Question
Photo of Kyle
Service Now RingCentral App
I am trying to integrate use of Service Now and RingCentral.  There is a RingCentral app in the ServiceNow Store, but it is for the Genev...
  • 1 me too
  • 2 replies
  • Problem
  • In Progress
Photo of Eyecare Leaders 2
Send voice message (text to speech)
Our system has reminder function. Currently, we send SMS message for reminder. I wonder if we can send the voice message for reminder (li...
  • 1 me too
  • 3 replies
  • Question
  • Answered