Conversations

Conversations 1 - 20 of 343
Photo of Todd
Caller Id parameter ignored when using the RingOut API
We are trying to set the outbound callerid number using the RingOut API.  If I view my user record directly in RingCentral I can change t...
  • 2 me toos
  • 21 replies
  • Problem
  • Solved
Photo of Claudio (Customer)
KPI Dashboards
Do you have any integrations with Dashboards services like https://www.geckoboard.com to show KPI's like number of calls, Minutes, etc, i...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Andrew Heisley
Floify Integration with Glip
I am a Mortgage Banker and Branch Manager. Floify is a mortgage software taking the industry by storm. This is a HUGE market in our field...
  • 1 me too
  • 3 replies
  • Idea
  • Under Consideration
Photo of VanillaSoft .
Authorize URI for Different Users, Same Browser
I have integrated the RingCentral 3-legged OAuth flow in my application, but I am facing a problem. I am using the Official C# SDK. 1. U...
  • 1 me too
  • 5 replies
  • Question
Photo of Vinod Damodaran
Is RingCentral API (getSubscription / Presence) down?
Does anyone know if the RingCentral API (getSubscription / Presence) is down? I also sent an email to devsupport@ringcentral.com, but did...
  • 1 me too
  • 9 replies
  • Question
Photo of Thomas Costello
5+ API calls per each used endpoint (20+ in total) SNS
5+ API calls per each used endpoint (20+ in total)  What does this mean? The only permission for the app is SMS. What are the required...
  • 1 me too
  • 2 replies
  • Question
Photo of Kyle
Service Now RingCentral App
I am trying to integrate use of Service Now and RingCentral.  There is a RingCentral app in the ServiceNow Store, but it is for the Genev...
  • 1 me too
  • 2 replies
  • Problem
  • In Progress
Photo of Eyecare Leaders 2
Send voice message (text to speech)
Our system has reminder function. Currently, we send SMS message for reminder. I wonder if we can send the voice message for reminder (li...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Rishwanth Dev
Validation Token is not returned when creating a subscription webhook
$filter = array( '/restapi/v1.0/account/~/extension', ); ...
  • 1 me too
  • 2 replies
  • Problem
  • Solved
Photo of Evgeny S
Setup Sandbox data: Call Logs, etc.
Hello. I just created Sandbox account. And at the current moment the Call Log is empty. Also I'm unable to call myself, please check this...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Colin Calvert
When is "presenceStatus" ever "offline"?
For the purpose of explaining this I've got two extensions setup. Extension 101, with the id 378712345, is using a Polycom VVX-410 and ex...
  • 1 me too
  • 5 replies
  • Question
Photo of Jason
Integrate Quickbooks contacts into RingCentral
Quickbooks integration. Is there a way to integrate quickbooks contacts into RingCentral? That way when a customer calls their name app...
  • 2 me toos
  • 4 replies
  • Idea
  • Planned
Photo of Mojo Networks
RingCentral integration with Salesforce Lightning
Feature Request - RingCentral integration with Salesforce Lightning When will this be available?  Is there a timeframe?  
  • 6 me toos
  • 7 replies
  • Question
  • Answered
Photo of Dave McGowan
Voicemail Drop Solution
Has anyone had success integrating a solution to drop pre-recorded voicemails?
  • 2 me toos
  • 13 replies
  • Idea
  • Under Consideration
Photo of Asad Siddiqui
Integration with RingCentral & Netsuite
Anybody know how I can get Netsuite to integrate with RingCentral. Couple of things I'd like to do. One would be to log within Netsuite e...
  • 3 me toos
  • 2 replies
  • Idea
  • Under Consideration
Photo of New_Dev
Add a contact name / number to contacts via api
Is it possible to add a new contact for example name and number via the api so when a customer signs up there info is automatically added...
  • 1 me too
  • 2 replies
  • Question
Photo of adcdc
API call log some records not found in result
Hi, I created an API call using the call log endpoint ('/account/~/extension/~/call-log') in production. It shows results of the records ...
  • 1 me too
  • 12 replies
  • Problem
  • Acknowledged
Photo of Ron George
Issue with OAUTH flow
I am trying to use the OAUTH flow.  I am using the AppKey as my AuthId.   I am receiving this error: errorCode" : "TokenInvalid",  "me...
  • 1 me too
  • 4 replies
  • Question
Photo of Kobie Williams
How do acquire the phone number of an incoming call?
What api do I use to get a notification of an incoming call on a particular extension with a Json response containing the phone number of...
  • 1 me too
  • 2 replies
  • Question
Photo of Andrey Demenev
Ringout quirks
I am expierencing strange behavior of Ringout APIs I make a Ringout call, with a subscription to /restapi/v1.0/account/~/extension/~/pre...
  • 2 me toos
  • 7 replies
  • Problem