Conversations

Conversations 1 - 20 of 343
Photo of VanillaSoft .
Authorize URI for Different Users, Same Browser
I have integrated the RingCentral 3-legged OAuth flow in my application, but I am facing a problem. I am using the Official C# SDK. 1. U...
  • 1 me too
  • 6 replies
  • Question
Photo of Casey thomas
Integration with Hubspot anytime soon?
Would love to see an integration similar to Zendesk and Ringcentral for Hubspot and Ringcentral.  Make life so much easier for me.
  • 6 me toos
  • 7 replies
  • Idea
Photo of Dave McGowan
Voicemail Drop Solution
Has anyone had success integrating a solution to drop pre-recorded voicemails?
  • 4 me toos
  • 15 replies
  • Idea
  • Under Consideration
Photo of FLAHERTY
InsideSales integration dialer
The InsideSales dialer works is that it waits until it sees that the agent picks up the phone, then it proceeds to dial the client.  Ring...
  • 1 me too
  • 2 replies
  • Question
Photo of Chris Hubbell
Automatically Route a call to the last person that they talked to
One of the companies that I trialed had a killer feature that almost made me go with them. When a customer called in a second time, from ...
  • 3 me toos
  • 2 replies
  • Idea
  • Under Consideration
Photo of Jamie Saitman
Integrate Linux/Ubuntu for Desktop App
The title says it all we run on linux and it would be nice to have the softphone feature for ubuntu.
  • 40 me toos
  • 19 replies
  • Idea
  • Under Consideration
Photo of Jareth Thomas
Vtiger Integration
Within my CRM which is called Vtiger there is built in PBXManager. It requires some information to connect  I would like to integrate ...
  • 3 me toos
  • 8 replies
  • Question
  • Answered
Photo of Timothy James McNeely
Integrate with RedTail CRM
Integrate with RedTail CRM http://m.youtube.com/watch?feature=yo...
  • 3 me toos
  • 5 replies
  • Idea
Photo of New_Dev
Add a contact name / number to contacts via api
Is it possible to add a new contact for example name and number via the api so when a customer signs up there info is automatically added...
  • 1 me too
  • 3 replies
  • Question
Photo of Joshua Fricke
NetSuite CTI Telephony integration rcmobile links broken on OSX
We are working on adding click-to-call links to our NetSuite system using RingCentral and we have followed documentation on getting the t...
  • 1 me too
  • 3 replies
  • Problem
Photo of Steve Davis
RingCentral Integration with FreshDesk
We are on a US Professional Plan We have a Wholesale Import Customer Service team that uses RingCentral Our Suggestion:  A RingCentr...
  • 2 me toos
  • 9 replies
  • Idea
  • Under Consideration
Photo of Riley Clegg
Canada Production Access
Cannot access client's production account based in Canada.  We can access all of our clients in the US, but when attempting to login with...
  • 1 me too
  • 4 replies
  • Problem
Photo of Ben A Eckenroed
Webhooks & Other API Options
RingCentral has very limited API's at this time. I am a customer of RingCentral and our company develops software. I would love to be abl...
  • 3 me toos
  • 8 replies
  • Idea
  • Under Consideration
Photo of Aaron Jistel
Api requests not showing in sandbox api calls
My api requests are not showing in the sanbox api calls website. The api requests are successfull and does return a correct response. bu...
  • 1 me too
  • 13 replies
  • Problem
  • Solved
Photo of Spring IT
Requesting presence for all extensions always returns "Offline"
I am needing to pull all presence details for all extensions, and according to the documentation, I should be able to do this without pro...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Mojo Networks
RingCentral integration with Salesforce Lightning
Feature Request - RingCentral integration with Salesforce Lightning When will this be available?  Is there a timeframe?  
  • 6 me toos
  • 8 replies
  • Question
  • Answered
Photo of Mahesh More
Invalid client error while calling refresh token api
Hi All, I am calling refresh token api to refresh token. But when I call, It throws error "Invalid client: ". I am calling using node js...
  • 1 me too
  • 6 replies
  • Problem
  • In Progress
Photo of Benjamin Dean
How does OAuth work as far as getting the token and refreshing of the token in my code?
Saw this question being asked in an email thread and thought I would share it for anyone who may have the same question... How does OAut...
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of Shauna Minning
Implementing the reauthentication flow
We are trying to implement the reauthentication flow.  I am attempting to use the Refresh Token Flow documented here - https://develope...
  • 1 me too
  • 2 replies
  • Problem
  • Not a Problem
Photo of Todd
Caller Id parameter ignored when using the RingOut API
We are trying to set the outbound callerid number using the RingOut API.  If I view my user record directly in RingCentral I can change t...
  • 2 me toos
  • 21 replies
  • Problem
  • Solved