Conversations

Conversations 1 - 20 of 343
Photo of Rishwanth Dev
Validation Token is not returned when creating a subscription webhook
$filter = array( '/restapi/v1.0/account/~/extension', ); ...
  • 1 me too
  • 2 replies
  • Problem
  • Solved
Photo of Micki Cheers
Zoho phonebridge integration issue
We have a US account with several departments and users. We've been trying to use the phonebridge integration with Zoho for almost a year...
  • 1 me too
  • 3 replies
  • Question
Photo of Jeff Stevens
Salesforce - log a call - want to add disposition
On the salesforce log a call window (the window that is installed as part of the RingCentral app that is installed in a Salesforce org) -...
  • 1 me too
  • 11 replies
  • Question
  • Answered
Photo of Dave McGowan
Voicemail Drop Solution
Has anyone had success integrating a solution to drop pre-recorded voicemails?
  • 5 me toos
  • 17 replies
  • Idea
  • Under Consideration
Photo of Steve Davis
RingCentral Integration with FreshDesk
We are on a US Professional Plan We have a Wholesale Import Customer Service team that uses RingCentral Our Suggestion:  A RingCentr...
  • 2 me toos
  • 15 replies
  • Idea
  • Under Consideration
Photo of AK
How can i add new permissions to an app which is already in Production ?
RingCentral does not modify applications which have already been approved for Production access. Please read the directions provided belo...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Joshua Fricke
NetSuite CTI Telephony integration rcmobile links broken on OSX
We are working on adding click-to-call links to our NetSuite system using RingCentral and we have followed documentation on getting the t...
  • 1 me too
  • 5 replies
  • Problem
Photo of Srinivas Karlapudi
"rc mobile" URL Scheme doesn't work as expected with Windows App
When I click on url "rcmobile://call?number=2147175095" in browser (firefox for example) the phone number is populated to SoftPhone App j...
  • 1 me too
  • 3 replies
  • Problem
  • Acknowledged
Photo of Asad Siddiqui
Integration with RingCentral & Netsuite
Anybody know how I can get Netsuite to integrate with RingCentral. Couple of things I'd like to do. One would be to log within Netsuite e...
  • 6 me toos
  • 3 replies
  • Idea
  • Under Consideration
Photo of Benjamin Dean
How to execute a URL on inbound calls
There are two ways to do this. The easy out-of-the-box way to do this is to use our softphone app which can open a URL upon incoming call...
  • 2 me toos
  • 4 replies
  • Article
Photo of Jenni Field
How to make my status 'Busy' on RingCentral Windows Desktop App while in a RingCentral Meeting
I have the RingCentral Windows Desktop App, I am also using RingCentral Meeting. When I am logged into a meeting can my Status be set aut...
  • 1 me too
  • 2 replies
  • Question
Photo of Casey thomas
Integration with Hubspot anytime soon?
Would love to see an integration similar to Zendesk and Ringcentral for Hubspot and Ringcentral.  Make life so much easier for me.
  • 9 me toos
  • 8 replies
  • Idea
Photo of VanillaSoft .
Authorize URI for Different Users, Same Browser
I have integrated the RingCentral 3-legged OAuth flow in my application, but I am facing a problem. I am using the Official C# SDK. 1. U...
  • 1 me too
  • 6 replies
  • Question
Photo of FLAHERTY
InsideSales integration dialer
The InsideSales dialer works is that it waits until it sees that the agent picks up the phone, then it proceeds to dial the client.  Ring...
  • 1 me too
  • 2 replies
  • Question
Photo of Chris Hubbell
Automatically Route a call to the last person that they talked to
One of the companies that I trialed had a killer feature that almost made me go with them. When a customer called in a second time, from ...
  • 3 me toos
  • 2 replies
  • Idea
  • Under Consideration
Photo of Jamie Saitman
Integrate Linux/Ubuntu for Desktop App
The title says it all we run on linux and it would be nice to have the softphone feature for ubuntu.
  • 40 me toos
  • 19 replies
  • Idea
  • Under Consideration
Photo of Jareth Thomas
Vtiger Integration
Within my CRM which is called Vtiger there is built in PBXManager. It requires some information to connect  I would like to integrate ...
  • 3 me toos
  • 8 replies
  • Question
  • Answered
Photo of Timothy James McNeely
Integrate with RedTail CRM
Integrate with RedTail CRM http://m.youtube.com/watch?feature=yo...
  • 3 me toos
  • 5 replies
  • Idea
Photo of New_Dev
Add a contact name / number to contacts via api
Is it possible to add a new contact for example name and number via the api so when a customer signs up there info is automatically added...
  • 2 me toos
  • 3 replies
  • Question
Photo of Riley Clegg
Canada Production Access
Cannot access client's production account based in Canada.  We can access all of our clients in the US, but when attempting to login with...
  • 1 me too
  • 4 replies
  • Problem